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Games Masters IPTV

rbmoving said:
Have been unable to Pay my current Invoice with Credit card which I have been paying for 10Yrs+...I get

The following errors occurred:
  • Remote Transaction Failure. Please Contact Support.
Support keeps replying to Tickets advising they issued a new Invoice, which they have...and all was ok to Pay...NOT SO. The other issue is, it takes 7 to 10 days to get an answer on a ticket. You would think ..I asked...they would turn my service on since this payment issue is on their End...turn it on for FREE for a customer who has been with them...never missed a Pyt...10yrs+
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Clearly, things have been at best sloppy with them for a while now. As I had indicated in another thread, I would report my next payment, or issue if there was one. I posted last night that I got my invoice, logged in using the invoice link in the email, was presented with my details and last used credit card, entered the CSV, paid, and it went right through.
I would try clearing all old names, addresses, and credit card information, and start fresh. Also, clear your browser or use a different browser.
I certainly can't comment on their terrible track record with tickets or the weak structure of their website. It's unfortunate, but there are other services to consider, even if you're grandfathered in cheaply. You can get a lot more for just a little bit more.
 
rbmoving said:
Have been unable to Pay my current Invoice with Credit card which I have been paying for 10Yrs+...I get

The following errors occurred:
  • Remote Transaction Failure. Please Contact Support.
Support keeps replying to Tickets advising they issued a new Invoice, which they have...and all was ok to Pay...NOT SO. The other issue is, it takes 7 to 10 days to get an answer on a ticket. You would think ..I asked...they would turn my service on since this payment issue is on their End...turn it on for FREE for a customer who has been with them...never missed a Pyt...10yrs+
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When you attempt to pay at the bottom there should be an option to enter a new or another address. Select that and re enter your same address and credit card info. Then it should work. Don't know why this is but I had a friend have the same problem and this worked.
 
MikeVanWa said:
I'll get my bill in a day or two. Didn't have a problem last month. I recently told another member to re-enter a fresh name/address and CC information, and he was able to make a payment. YMMV. I'll post in the near future how I fare.
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Well I got my invoice, tried the workaround. Entered my details completely new, even with different house number, cc and all- still didn't go thru. This is so annoying
 
ShahinW said:
Well I got my invoice, tried the workaround. Entered my details completely new, even with different house number, cc and all- still didn't go thru. This is so annoying
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You did it through +New Contact, I assume. Did you try to clear cookies, and perhaps try a different browser?
 
I had a ticket answered for a different issue than I entered. I am still having the issue for quarterly payment only giving credit for 1 month and if they don't fix it my service shows expired after 1 month. It's usually fixed within hours but their answer was for the credit card problem which I never had.
 
Anyone else having issues with the service right now? I'm expecting to be able to watch the Argentina match today @ 4K.

I have tried with all the different XC URLs that support has offered as an alternative along time (have been with them since TPK times), but just some of them are responding, or having extreme high latency +1000 ms, others are totally down, and the ones responding are suffering of a heavy packets loss.

With that amount of packets lost will be impossible to stream anything, as the buffering will appear on every channel, or the selected channel won't even work. What a luck to have issues right on the day that Argentina will plays!

Could anyone else confirm if is having the same issue please?
 
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Gordo said:
I ended up paying via bitcoin and it worked. Pain for this old fart to figure out.
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I wholeheartedly agree with you. Change is good, not all change.
 
rax369 said:
Anyone else having issues with the service right now? I'm expecting to be able to watch the Argentina match today @ 4K.

I have tried with all the different XC URLs that support has offered as an alternative along time (have been with them since TPK times), but just some of them are responding, or having extreme high latency +1000 ms, others are totally down, and the ones responding are suffering of a heavy packets loss.

With that amount of packets lost will be impossible to stream anything, as the buffering will appear on every channel, or the selected channel won't even work. What a luck to have issues right on the day that Argentina will plays!

Could anyone else confirm if is having the same issue please?
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No, actually watching it on locals, the FIFA group, and also in the 4K group. All good here. Can't explain your issues. Sorry.
 
MikeVanWa said:
No, actually watching it on locals, the FIFA group, and also in the 4K group. All good here. Can't explain your issues. Sorry.
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Thanks for clarifying made some troubleshooting on my end to establish who was the guilty and resulted to be my ISP.

Along the whole trajectory to reach the PDS server there was a high latency on one of the hosts used to reach the server. Hence that was causing the latency to reach the XC server to what I was connected to stream from PDS. So using a VPN solved the issue. Later on the latency was also solved by the ISP, and so was able to stream even w/out using the VPN, being able to watch the match @ 4K.

PD1: Didn't know there was a "FIFA Group" will review the groups and check it out lol, thanks for mentioning it!

PD2: Found a group called "FIFA Word Cup 2026", hopefully the streams of Word Cup matches will be way more stable there 😀
 
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keithwins said:
I paid on hiddenserv and my account still says expired what do i do 😩
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Sadly, if you have read the myriad of posts on the subject, it would appear there is little, if anything, one can do right now. Daily, I see posts where some people get a ticket response, and some do not. Some can pay with CC, some not. Some pay with BTC successfully, others do not. I'm at a loss to understand what's going on with this now. I have the "parent" Gamers for services and other services, and I can only say if I ran into this with them, I'd be gone because it's not worth the battle with the offerings that are available. IPTV Companies here at the forum offer other opportunities. As questions of staff, ask if there's a free trial (although you can't tell much from one day), or a one-month sub.
 
Any help is appreciated…what is happening with hidden serv website not being able to pay my bill and no response to tickets raised.
 
rbmoving said:
Please provide a List of IPTV Services that you have used...have been reliable....provide USA Network Channels...and if they also offer VOD and Series. This info with links if possible to further explore these IPTV Providers will be greatly appreciated by all..Thanks
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I have personally subscribed to Mobus for some time. [I have no affiliation with them and receive no remuneration from them.] You can check here in the forums for Mobus. Of course, there are numerous providers here at Hushams' IPTV Companies. Check them out, ask questions, you can ask for a trial, or a one-month minimum.
 
rbmoving said:
I have been in WhatsApp Chat with Mobus for 3 hours ...just getting an app installed...they wanted Smarterspro 5.0 rather than their app.... I have not signed in as I do not know if they are giving me a Trial...how long...but they have not asked for Credit card...so guess it is a free Trial. But I am working Hard to get this far
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TBH. For all the time I have been a Mobus customer, I was unaware of a WhatsApp Chat from them. Also, they do not accept CC, nor, to my understanding, do they do free trials, just a one-month minimum. Any or all of that might have changed. Furthermore, you're writing about this in the Gamers section. Something doesn't feel right to me, but if you are trying to connect with Mobus, send a DM to @Oddballs
 
rbmoving said:
I have been in WhatsApp Chat with Mobus for 3 hours ...just getting an app installed...they wanted Smarterspro 5.0 rather than their app.... I have not signed in as I do not know if they are giving me a Trial...how long...but they have not asked for Credit card...so guess it is a free Trial. But I am working Hard to get this far
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We don't have WhatsApp. So not sure who were you talking to ? :(
 
rbmoving said:
I have been in WhatsApp Chat with Mobus for 3 hours ...just getting an app installed...they wanted Smarterspro 5.0 rather than their app.... I have not signed in as I do not know if they are giving me a Trial...how long...but they have not asked for Credit card...so guess it is a free Trial. But I am working Hard to get this far
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Send me a DM . I will talk to you on behalf of MOBUS but no way any of our team members talked to you before in WhatsApp.
 
This sounds more and more like a scam.

Please be careful. MOBUS does not take credit cards. For security, we avoid credit card payments.
 
The_Answer1313 said:
um what just happened. I paid my invoice and now I woke up saying my line was expired
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Open a ticket. What does your expiration date show on the app you're using? (Not all show that)
 
got the same issue with having paid my bill and getting line expired message. Would be nice if support would get back or if someone here knows of a different reseller. Have been a customer since 2016 and never had the issues like this besides when they went through the first split years ago
 
twhy08 said:
got the same issue with having paid my bill and getting line expired message. Would be nice if support would get back or if someone here knows of a different reseller. Have been a customer since 2016 and never had the issues like this besides when they went through the first split years ago
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It’s frustrating the lack of support. They usually are pretty quick to respond to issues but this radio silence. Weird if I go in it says my thing is still active too.
 
Even if there was a different provider i would switch them instantly. The channel selection for what I need has been perfect since the SpongeBob days
 
I'm honestly at a loss now as to what service people are having issues with. People have meandered through these threads posting about Hiddenserve in Gamers threads, and posting in Hiddenserve about Gamers. I have Gamers as an extra service, and AFAIK, there are no issues. Please stay in your lane and make sure you're posting in the proper service area, and say 'Hiddenserve' or 'Gamers' in your post. Thanks without that, no one knows how to help you. This is clearly the Gamers area.
 
Hiddenserv and aren’t they both run by the same guy? At least that was the case when I messaged both supports before.
 
The_Answer1313 said:
I've lost everything lol
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If I'm not mistaken, you're a customer of Hiddenserve. Is that correct? Apologies if that's not the case.
This is:

Games Masters IPTV​

 
The_Answer1313 said:
Hiddenserv is just the pay portal tho. I have PDSLIVE which I believe is this forum.
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They are separate. HIddenserv is that, and Gamers is that. Hiddenserv in some manner may have spawned off Gamers, but it is separate.
 
What billing portal does Gamers use? PDS? My understanding is there are 2 billing portals for this service. How customers got split up I have no idea as a friend was contacted by PDS and I was contacted by Hidden Serv. This service started out as TPK, then Gamers, nowhere does any info state that it is still Gamers. This forum may be Gamers as that is what we are familiar with. PDS and Hidden Serv use the same URL which is the same URL as Gamers was.
 
Gordo said:
What billing portal does Gamers use? PDS? My understanding is there are 2 billing portals for this service. How customers got split up I have no idea as a friend was contacted by PDS and I was contacted by Hidden Serv. This service started out as TPK, then Gamers, nowhere does any info state that it is still Gamers. This forum may be Gamers as that is what we are familiar with. PDS and Hidden Serv use the same URL which is the same URL as Gamers was.
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Exactly lol.
 
Gordo said:
What billing portal does Gamers use? PDS? My understanding is there are 2 billing portals for this service. How customers got split up I have no idea as a friend was contacted by PDS and I was contacted by Hidden Serv. This service started out as TPK, then Gamers, nowhere does any info state that it is still Gamers. This forum may be Gamers as that is what we are familiar with. PDS and Hidden Serv use the same URL which is the same URL as Gamers was.
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My belief and understanding of everything I've read is that Hiddenserve was a reseller for Gamers. And while they're connected at the hip, they are "separate." If I'm wrong, I'm wrong. It doesn't change the fact that Hiddenserve customers appear to be drowning.
 
I'm having no problem paying with cc. My problem is now I've got a new invoice 1 month after paying for 3 months. The last couple of years I only get credit for 1 month every time I pay. Usually I put in a ticket and they fix the expiration right away but nobody is answering the tickets.
 
william326 said:
I'm having no problem paying with cc. My problem is now I've got a new invoice 1 month after paying for 3 months. The last couple of years I only get credit for 1 month every time I pay. Usually I put in a ticket and they fix the expiration right away but nobody is answering the tickets.
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they just answered my tickets and fixed them.
 
OrphanCrippler said:
There is no forgot password for the actual service. I can login to the payment portal. I want to change it when logging into the IPTV server.
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Oh that. Sorry, I see no what you meant. Well, you'd have to open a ticket with them. There is no user control for that.
 
OrphanCrippler said:
Well I can certainly do that. Thank you for the help!
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You bet. I misunderstood you at first. Curious as to how you get along opening a ticket. I gather things have been on the slow side.
 
samsil said:
I am looking for an example of IPTV EPG URL I am missing the items after passowrd=********
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I would love to answer that question and be of some help, but TBH, I have no idea what you're talking about. Could you clarify please?
 
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