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This is frustrating.
It’s frustrating the lack of support. They usually are pretty quick to respond to issues but this radio silence. Weird if I go in it says my thing is still active too.got the same issue with having paid my bill and getting line expired message. Would be nice if support would get back or if someone here knows of a different reseller. Have been a customer since 2016 and never had the issues like this besides when they went through the first split years ago
I've lost everything lolDid anyone lose their 24/7 channels?
No, all good here.Did anyone lose their 24/7 channels?
Hiddenserv is just the pay portal tho. I have PDSLIVE which I believe is this forum.If I'm not mistaken, you're a customer of Hiddenserve. Is that correct? Apologies if that's not the case.
This is:
Games Masters IPTV
They are separate. HIddenserv is that, and Gamers is that. Hiddenserv in some manner may have spawned off Gamers, but it is separate.Hiddenserv is just the pay portal tho. I have PDSLIVE which I believe is this forum.
Exactly lol.What billing portal does Gamers use? PDS? My understanding is there are 2 billing portals for this service. How customers got split up I have no idea as a friend was contacted by PDS and I was contacted by Hidden Serv. This service started out as TPK, then Gamers, nowhere does any info state that it is still Gamers. This forum may be Gamers as that is what we are familiar with. PDS and Hidden Serv use the same URL which is the same URL as Gamers was.
My belief and understanding of everything I've read is that Hiddenserve was a reseller for Gamers. And while they're connected at the hip, they are "separate." If I'm wrong, I'm wrong. It doesn't change the fact that Hiddenserve customers appear to be drowning.What billing portal does Gamers use? PDS? My understanding is there are 2 billing portals for this service. How customers got split up I have no idea as a friend was contacted by PDS and I was contacted by Hidden Serv. This service started out as TPK, then Gamers, nowhere does any info state that it is still Gamers. This forum may be Gamers as that is what we are familiar with. PDS and Hidden Serv use the same URL which is the same URL as Gamers was.
they just answered my tickets and fixed them.I'm having no problem paying with cc. My problem is now I've got a new invoice 1 month after paying for 3 months. The last couple of years I only get credit for 1 month every time I pay. Usually I put in a ticket and they fix the expiration right away but nobody is answering the tickets.
If you have forgotten your password, click on "Forgot Password?"How can I change my password to login to the server?
There is no forgot password for the actual service. I can login to the payment portal. I want to change it when logging into the IPTV server.If you have forgotten your password, click on "Forgot Password?"
Oh that. Sorry, I see no what you meant. Well, you'd have to open a ticket with them. There is no user control for that.There is no forgot password for the actual service. I can login to the payment portal. I want to change it when logging into the IPTV server.
Well I can certainly do that. Thank you for the help!Oh that. Sorry, I see no what you meant. Well, you'd have to open a ticket with them. There is no user control for that.
You bet. I misunderstood you at first. Curious as to how you get along opening a ticket. I gather things have been on the slow side.Well I can certainly do that. Thank you for the help!
Putting in the ticket was easy enough, just waiting on a reply now.You bet. I misunderstood you at first. Curious as to how you get along opening a ticket. I gather things have been on the slow side.