Anybody else having issues paying their monthly bill? My invoice usually hits on the 25th of the month via email but its nowhere to be found so i went into the "billing portal" like usual and tried doing it manually. My account is active but i tried twice to submit my credit card info and just get the circle of death then it times out to a "501" Error message. Been a member since March 2019 and have never had a problem with them taking my
Anybody else having issues paying their monthly bill? My invoice usually hits on the 25th of the month via email but its nowhere to be found so i went into the "billing portal" like usual and tried doing it manually. My account is active but i tried twice to submit my credit card info and just get the circle of death then it times out to a "501" Error message. Been a member since March 2019 and have never had a problem with them taking my money... WEIRD!
I paid yesterday as well and had no issues. It might be just a glitch. I would try again later or tomorrow to see if it goes thru for you then.Pd yesterday, no issues. 25th is my usual date and I did receive my invoice...![]()
Yes same and now the webpage isnt working and my services are offAnybody else having issues paying their monthly bill? My invoice usually hits on the 25th of the month via email but its nowhere to be found so i went into the "billing portal" like usual and tried doing it manually. My account is active but i tried twice to submit my credit card info and just get the circle of death then it times out to a "501" Error message. Been a member since March 2019 and have never had a problem with them taking my money... WEIRD!
Yes same and now the webpage isnt working and my services are off![]()
I’m able to login to the website. Everything is loading as it should.Is the webpage down?
No trials are available for this service on their website.are trials available for this service?
I’m able to login to the website. Everything is loading as it should.![]()
Hey Crystal! Hope you are well. I tried looking up the website and can’t locate. Did they change names or is it down for service?I paid yesterday as well and had no issues. It might be just a glitch. I would try again later or tomorrow to see if it goes thru for you then.
I been waiting for 5 days for some help myself after contacting support and no answer !!Unable to pay for service. Attempted 3 different credit cards all were declined. Contacted support but have not received any response. Does anyone have any suggestions? Thanks
Try using a different app to view it thru.... We keep at least 2. XCIPTV works and sometimes PurpleTV--which we prefer, but doesn't always function 100%...I been waiting for 5 days for some help myself after contacting support and no answer !!
I have 3 accounts paid up till september 25 and i have no service for the last 5 days !!
This is so frustating man !!
Yes I am also unable to pay via credit card.Anybody else having issues paying their monthly bill? My invoice usually hits on the 25th of the month via email but its nowhere to be found so i went into the "billing portal" like usual and tried doing it manually. My account is active but i tried twice to submit my credit card info and just get the circle of death then it times out to a "501" Error message. Been a member since March 2019 and have never had a problem with them taking my money... WEIRD!
The problem is not the app !!Try using a different app to view it thru.... We keep at least 2. XCIPTV works and sometimes PurpleTV--which we prefer, but doesn't always function 100%...
I am having the same issue, not sure if it is only with the billing systems portal as a friend uses the PDS Live billing portal and his service is up. I have opened 2 tickets, no reply, there was also no auto reply from the ticketing system. I suspect they are having trouble with that billing portal again. Hope it gets resolved soon. A communication bulletin on the billing portal would be helpful.The problem is not the app !!
ALL my 3 accounts say EXPIRED so customer support have to activate my accounts all the way thru September 25th !!
But I haven't got an answer in 5 days !!
How do you use The PDS Live billing portal ?I am having the same issue, not sure if it is only with the billing systems portal as a friend uses the PDS Live billing portal and his service is up. I have opened 2 tickets, no reply, there was also no auto reply from the ticketing system. I suspect they are having trouble with that billing portal again. Hope it gets resolved soon. A communication bulletin on the billing portal would be helpful.
My understanding is that your account must be affiliated with it, I have read on here they use 3 billing portals, not sure why.How do you use The PDS Live billing portal ?
I keep checking the billing systems portal to see if my tickets have been looked at an periodically the site is not reachable.My understanding is that your account must be affiliated with it, I have read on here they use 3 billing portals, not sure why.
My billing is through pdslive portal and i have had no service for a while as well opened up a ticket to no response. Wonder if it’s an issue for accounts that were close to endingI keep checking the billing systems portal to see if my tickets have been looked at an periodically the site is not reachable.
Mine ends in September, trying to confirm if my friends is still up, it was yesterday, waiting for a text reply.My billing is through pdslive portal and i have had no service for a while as well opened up a ticket to no response. Wonder if it’s an issue for accounts that were close to ending
Got it mine too, was just renewed before i lost service by a couple daysMine ends in September, trying to confirm if my friends is still up, it was yesterday, waiting for a text reply.