Anyone else having a login problem on the new site? I can't login at all and when I try to reset the password I never get an email. It's almost as if I never had an account even though I've been with them for years through several of their name changes. My service is actually still active and working but I know my bill is coming due and I always pay a few days early. I tried the "contact us" button but it just asks me to login and I'm back to the original issue. Either they haven't migrated all the user accounts to the new billing portal yet, or they're cutting off grandfathered plans. I hope it's the former.
EDIT: False alarm, I had the wrong password. I am indeed able to login to the site, but for some reason not receiving any of their emails from the automated system regarding the bill or open tickets. I have raised a support ticket with the techs and they said they're going to have the developer look into email issues. For now I have set a reminder to pay the bill every month since I'm not getting any notifications.