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Billing Systems????

Mcnice said:
I have a account that is supposed to be active in supermega.vision because its paid for 3 months and due in Nov. One month has gone by and when you look in Service, it says next due date is Sept 20th. It supposed to be Due Nov 20th.. The service is expired. I opened up two tickets days ago and still waiting for a responce. They are not doing anything. Supermega did this months ago where they did not respond for a while.. I do not understand how they run a service and give horribble customer service.
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Ya I see how it is, same with numerous services. It's an invoice issues at the moment, I did receive mine a few days ago and was able to pay, tickets aren't being responded to. Billing will be resolved in future, patience is needed, unfortunately.
 
It doesnt make sence for them not to respond. My issue is not a invoice. It has to do with them fixing the service because it's being paid quarterly, not monthly. Two months are left before the next due date.. They need to fix it.. its almost a week now with no service.. future patience sounds like a long time.. It seems like the service is getting worse all the time.
 
Is Billingsystems still down??? I need to pay my invoice. I received an email to pay my bill but when I go to their website to pay it times out. Has anyone been able to get in? If so can you please send the link.
 
Someone else posted to use your cell phone and turn off the WiFi, just use your data to log into the website. It worked for me, so I would advise anyone having any issues of not being able to log into their website to use your data on your phone to log in and pay your bill. Like I said above, it worked for me. :)
 
trouble-maker said:
Someone else posted to use your cell phone and turn off the WiFi, just use your data to log into the website. It worked for me, so I would advise anyone having any issues of not being able to log into their website to use your data on your phone to log in and pay your bill. Like I said above, it worked for me. :)
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That does not work for me. The site is still timing out (cell or WiFi).
 
The phone option doesn’t work for me either. I try multiple times a day. I also tried the other site and it wouldn’t take my credentials from the billing portal. I just don’t want my service to expire. They have already sent a reminder. Are they even aware that it is down?
 
if your bill is due, do not bother paying @ Supermega.vision. pdslive will be disolving supermega effective imediately. Pdslive will be honoring the rates and connections during the changover
 
My support link is not working, and half of my channels are not working, especially all the UK channels. How can I get help?
 
Anyone know how I can get on to pay my bill. I know in the past when this happened, I was at least sent an invoice. I got nothing this time
 
Hey folks, tried the Data workaround, however can't login on billingsystems.email/... any update on this issue ?
 
twhy08 said:
i've tried the above solution of trying cell phone off of wifi and also used different browsers but still can't get logged in to pay my bill on billingsystems. anyone else have an idea?
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I am having the same issue. I have tried two laptops, two smart phones (iPhone and android) both on and off wifi. I tried accessing it through a fire stick and an Xbox as well, but all have failed to load the page. I have also tried a regular and incognito page on all devices with no success. My invoice is due on the 5th of every month, so I assume my service will be shut off soon 😔😔 @Crystal can you please help?? You seem to be the one who is able to help everyone
 
crussell2023 said:
I am having the same issue. I have tried two laptops, two smart phones (iPhone and android) both on and off wifi. I tried accessing it through a fire stick and an Xbox as well, but all have failed to load the page. I have also tried a regular and incognito page on all devices with no success. My invoice is due on the 5th of every month, so I assume my service will be shut off soon 😔😔 @Crystal can you please help?? You seem to be the one who is able to help everyone
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I am having same issue
 
Anyone suggest a backup SUB this is crazy i can understand services going down but website etc.... no support makes me wonder
 
11Dion420 said:
At the moment no, maintenance is currently underway for BillingPortal. Patience is the key unfortunately.
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is this really a maintenance issue ? i mean why would people have expired that paid etc.... and no i'm not going nuts over it just looking for a answer
 
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