I am having the same issue. I have tried two laptops, two smart phones (iPhone and android) both on and off wifi. I tried accessing it through a fire stick and an Xbox as well, but all have failed to load the page. I have also tried a regular and incognito page on all devices with no success. My invoice is due on the 5th of every month, so I assume my service will be shut off soon

@Crystal can you please help?? You seem to be the one who is able to help everyone