Is anyone having payment problems with Hiddenserv?

[phenom807]

For the past week I have been trying to pay my invoice with Hiddenserv. I tried multiple credit cards and I keep getting the same message 'The credit card details you entered were declined. Please try a different card or contact support.'

I opened several tickets but have not received a response. It has been over a week since I submitted my ticket. Is anyone else having the same problem?

 

[Chris3128]

For the past week I have been trying to pay my invoice with Hiddenserv. I tried multiple credit cards and I keep getting the same message 'The credit card details you entered were declined. Please try a different card or contact support.'

I opened several tickets but have not received a response. It has been over a week since I submitted my ticket. Is anyone else having the same problem?

Yes same here

 

[MikeVanWa]

This is the same situation that appeared about two months ago, and it took them weeks to get it cleared up. Keep trying. Keep opening tickets.

 

[walleye81]

Tried to pay bill yesterday weds and all cards have been declined. Also tried BTC and still in limbo. Does anyone have any info on alternative?

 

[walleye81]

For the past week I have been trying to pay my invoice with Hiddenserv. I tried multiple credit cards and I keep getting the same message 'The credit card details you entered were declined. Please try a different card or contact support.'

I opened several tickets but have not received a response. It has been over a week since I submitted my ticket. Is anyone else having the same problem?

did you ever get it figured out?

 

[MikeVanWa]

Tried to pay bill yesterday weds and all cards have been declined. Also tried BTC and still in limbo. Does anyone have any info on alternative?

I paid my Gamers bill via PDS two weeks ago, so I can't comment on Hiddenserv, not that there is necessarily any difference. Just keep trying, opening tickets, and keep your fingers crossed that your service doesn't get cut off. There really isn't much else you can do

 

[pantherfan]

For the past week I have been trying to pay my invoice with Hiddenserv. I tried multiple credit cards and I keep getting the same message 'The credit card details you entered were declined. Please try a different card or contact support.'

I opened several tickets but have not received a response. It has been over a week since I submitted my ticket. Is anyone else having the same problem?

I was having trouble using chrome browser. I tried 5 different cards to pay and it kept giving me a message transaction failure.
Then I switched to Microsoft edge browser and payment went through. I hope this helps someone.

 

[MikeVanWa]

I was having trouble using chrome browser. I tried 5 different cards to pay and it kept giving me a message transaction failure.
Then I switched to Microsoft edge browser and payment went through. I hope this helps someone.

Good information. I recall that during the previous failure, I might have switched from Chrome to Safari on a Mac, and it worked. Frankly, I can't remember. Perhaps it was/is a cookie issue. Good find if it is. (or coincidence)
Others, please advise if this works for you.

 

[W1SEGUY]

Good information. I recall that during the previous failure, I might have switched from Chrome to Safari on a Mac, and it worked. Frankly, I can't remember. Perhaps it was/is a cookie issue. Good find if it is. (or coincidence)
Others, please advise if this works for you.

I have tried multiple cards and 3 web browsers. Safari, Chrome and Microsoft Edge. Same payment error. I have 4 tickets submitted for over a week. No response to any of them.

I’ve been with them since the beginning (The Players Club days). No idea what other service to go with. Ideas?

 

[MikeVanWa]

I have tried multiple cards and 3 web browsers. Safari, Chrome and Microsoft Edge. Same payment error. I have 4 tickets submitted for over a week. No response to any of them.

I’ve been with them since the beginning (The Players Club days). No idea what other service to go with. Ideas?

I'm not surprised. As I said, the browser change could have been a coincidence or just the luck of getting in. Hopefully, you won't have service terminated, but with them, you never know. I suggest, as I have for others, look through the many providers in the Husham Forum IPTV Provider section. Some have free trials, some have a one-month minimum. Try before you buy.

 

[W1SEGUY]

I'm not surprised. As I said, the browser change could have been a coincidence or just the luck of getting in. Hopefully, you won't have service terminated, but with them, you never know. I suggest, as I have for others, look through the many providers in the Husham Forum IPTV Provider section. Some have free trials, some have a one-month minimum. Try before you buy.

You’re right, probably time to look into other options. So many options make it hard to tell what’s worth a look. So many options have “reviews” that are obviously bots on other websites. Was considering trying the svenordium service listed here. Do the trial then month to month for a bit.

 

[MikeVanWa]

You’re right, probably time to look into other options. So many options make it hard to tell what’s worth a look. So many options have “reviews” that are obviously bots on other websites. Was considering trying the svenordium service listed here. Do the trial then month to month for a bit.

Endless options, with endless resellers and fake reviews, make choosing difficult. As Husham runs a pretty tight ship here, you should get a good sense of the product from the comments. A free trial helps. Some are one day, and I've seen a three-day. One month minimum is good at first. Buying a one-month or three-month plan might seem expensive at first, but it's better than committing to a year on a sub that turns into a dud. Find something you like as your primary service, and find a backup service that isn't a mirror of your main service. A service that promotes 99.9% uptime might not be telling the truth.

 

[11Dion420]

As for payment issue with hiddenserv, what I found worked and has happen before is to delete your saved card info, log out. Log back in and re enter your card info under payment method and save. When you reach the payment portal and submit payment, it will say "submitting", click again and payment goes through. My experience. Cheers