SVENORDIUM Unique IPTV Experience
🛡️ Anti ISP Block 🎧 Friendly Support  🔴 Live Content  🎬 VOD
⚡ Instant Activation
🤝 Reselling Available ▶️ Watch Now
🎁 Claim Your FREE 24-Hour Trial Now
✈️ Start Free Trial 🌐 Website
Paid Advertisement
MOBUS IPTV — BEST PICK
10k+ Live TV · 11k+ Movies · 6.5k+ Series · PPV (UFC, WWE, Boxing) · 250+ Adult VOD · Firestick & Android · 2 connections
PAY WITH CRYPTO BTC · DOGE · LTC
1M $9  |  3M $25  |  6M $47  |  12M $90
Message to pay →
Paid advertisement

Is anyone having payment problems with Hiddenserv?

P

phenom807

Offline
For the past week I have been trying to pay my invoice with Hiddenserv. I tried multiple credit cards and I keep getting the same message 'The credit card details you entered were declined. Please try a different card or contact support.'

I opened several tickets but have not received a response. It has been over a week since I submitted my ticket. Is anyone else having the same problem?
 
phenom807 said:
For the past week I have been trying to pay my invoice with Hiddenserv. I tried multiple credit cards and I keep getting the same message 'The credit card details you entered were declined. Please try a different card or contact support.'

I opened several tickets but have not received a response. It has been over a week since I submitted my ticket. Is anyone else having the same problem?
Click to expand...
Yes same here
 
This is the same situation that appeared about two months ago, and it took them weeks to get it cleared up. Keep trying. Keep opening tickets.
 
Tried to pay bill yesterday weds and all cards have been declined. Also tried BTC and still in limbo. Does anyone have any info on alternative?
 
phenom807 said:
For the past week I have been trying to pay my invoice with Hiddenserv. I tried multiple credit cards and I keep getting the same message 'The credit card details you entered were declined. Please try a different card or contact support.'

I opened several tickets but have not received a response. It has been over a week since I submitted my ticket. Is anyone else having the same problem?
Click to expand...
did you ever get it figured out?
 
walleye81 said:
Tried to pay bill yesterday weds and all cards have been declined. Also tried BTC and still in limbo. Does anyone have any info on alternative?
Click to expand...
I paid my Gamers bill via PDS two weeks ago, so I can't comment on Hiddenserv, not that there is necessarily any difference. Just keep trying, opening tickets, and keep your fingers crossed 🤞that your service doesn't get cut off. There really isn't much else you can do
 
phenom807 said:
For the past week I have been trying to pay my invoice with Hiddenserv. I tried multiple credit cards and I keep getting the same message 'The credit card details you entered were declined. Please try a different card or contact support.'

I opened several tickets but have not received a response. It has been over a week since I submitted my ticket. Is anyone else having the same problem?
Click to expand...
I was having trouble using chrome browser. I tried 5 different cards to pay and it kept giving me a message transaction failure.
Then I switched to Microsoft edge browser and payment went through. I hope this helps someone.
 
pantherfan said:
I was having trouble using chrome browser. I tried 5 different cards to pay and it kept giving me a message transaction failure.
Then I switched to Microsoft edge browser and payment went through. I hope this helps someone.
Click to expand...
Good information. I recall that during the previous failure, I might have switched from Chrome to Safari on a Mac, and it worked. Frankly, I can't remember. Perhaps it was/is a cookie issue. Good find if it is. (or coincidence)
Others, please advise if this works for you.
 
MikeVanWa said:
Good information. I recall that during the previous failure, I might have switched from Chrome to Safari on a Mac, and it worked. Frankly, I can't remember. Perhaps it was/is a cookie issue. Good find if it is. (or coincidence)
Others, please advise if this works for you.
Click to expand...
I have tried multiple cards and 3 web browsers. Safari, Chrome and Microsoft Edge. Same payment error. I have 4 tickets submitted for over a week. No response to any of them.

I’ve been with them since the beginning (The Players Club days). No idea what other service to go with. Ideas?
 
W1SEGUY said:
I have tried multiple cards and 3 web browsers. Safari, Chrome and Microsoft Edge. Same payment error. I have 4 tickets submitted for over a week. No response to any of them.

I’ve been with them since the beginning (The Players Club days). No idea what other service to go with. Ideas?
Click to expand...
I'm not surprised. As I said, the browser change could have been a coincidence or just the luck of getting in. Hopefully, you won't have service terminated, but with them, you never know. I suggest, as I have for others, look through the many providers in the Husham Forum IPTV Provider section. Some have free trials, some have a one-month minimum. Try before you buy.
 
MikeVanWa said:
I'm not surprised. As I said, the browser change could have been a coincidence or just the luck of getting in. Hopefully, you won't have service terminated, but with them, you never know. I suggest, as I have for others, look through the many providers in the Husham Forum IPTV Provider section. Some have free trials, some have a one-month minimum. Try before you buy.
Click to expand...
You’re right, probably time to look into other options. So many options make it hard to tell what’s worth a look. So many options have “reviews” that are obviously bots on other websites. Was considering trying the svenordium service listed here. Do the trial then month to month for a bit.
 
W1SEGUY said:
You’re right, probably time to look into other options. So many options make it hard to tell what’s worth a look. So many options have “reviews” that are obviously bots on other websites. Was considering trying the svenordium service listed here. Do the trial then month to month for a bit.
Click to expand...
Endless options, with endless resellers and fake reviews, make choosing difficult. As Husham runs a pretty tight ship here, you should get a good sense of the product from the comments. A free trial helps. Some are one day, and I've seen a three-day. One month minimum is good at first. Buying a one-month or three-month plan might seem expensive at first, but it's better than committing to a year on a sub that turns into a dud. Find something you like as your primary service, and find a backup service that isn't a mirror of your main service. A service that promotes 99.9% uptime might not be telling the truth.
 
As for payment issue with hiddenserv, what I found worked and has happen before is to delete your saved card info, log out. Log back in and re enter your card info under payment method and save. When you reach the payment portal and submit payment, it will say "submitting", click again and payment goes through. My experience. Cheers
 
Anyone have any luck yet? I’ve got multiple tickets open with them. I’ve cleared all my CCs from my account so they don’t try to charge me extra for anything. This is beyond frustrating. Feels like every couple of months something breaks and they’re nowhere to be found.
 
JQ0721 said:
Anyone have any luck yet? I’ve got multiple tickets open with them. I’ve cleared all my CCs from my account so they don’t try to charge me extra for anything. This is beyond frustrating. Feels like every couple of months something breaks and they’re nowhere to be found.
Click to expand...
It is a repeat of the situation a couple of months ago that took weeks to clear. There have been many suggestions to get around the problem. Notably:
If you are struggling to pay an invoice or add a card, the most successful "path of least resistance" reported by the community is:

  1. Switch to a PC/Desktop rather than a mobile device or TV box.
  2. Turn OFF your VPN entirely for the duration of the payment.
  3. Open an Incognito window to bypass any cached data.
  4. If credit cards continue to fail, check the portal for Bitcoin/Crypto options, which many providers are moving toward as a more stable (though less convenient) alternative.
 
JQ0721 said:
Unfortunately those did not work for me :(
Click to expand...
No, I'm afraid there are no guarantees with this. At best, their site is difficult to navigate, and it appears that any success of late is accidental. You need a backup service, or rather a primary service.
 
MikeVanWa said:
No, I'm afraid there are no guarantees with this. At best, their site is difficult to navigate, and it appears that any success of late is accidental. You need a backup service, or rather a primary service.
Click to expand...
Do you have any recommendations? I’m grandfathered in with 4 connections for $10 / month which is really nice. Not really sure where to start? Mostly use it for sports
 
JQ0721 said:
Do you have any recommendations? I’m grandfathered in with 4 connections for $10 / month which is really nice. Not really sure where to start? Mostly use it for sports
Click to expand...
I've had mine for ages, as it's morphed from one name to the next, and it's more/less spiraled down over time. I'm not here to discourage or chase people away from Gamers or whatever name people are subscribed to through whatever portal. But it's crap. No Series, No VOD. I pay $5/month, and that's still $60/year for two connections. Maybe it's an okay backup, maybe not. I just keep paying because there's an illusion of being cheap. If you check the competition, there are some good prices and quality service. You get what you pay for. Check the @Husham Forum IPTV Company List - Personally, as you ask, I use Mobus. I have for years now. @Oddballs busts his ass to keep that service up and running and offer what people want. - Be clear, I might be 'staff', but you have my word I am paying for my service, and I'm paying exactly what you will pay. In fact, there have been occasional discounts, and I haven't capitalized on them. So go through the providers, see what people are saying. This site should be spam-free, and no bots should be making comments. There are some free trials. Some have a one-month minimum.
 
dlcohen said:
Anyone able to get their payment to go through yet.
Click to expand...
I imagine when it's truly "fixed," you'll hear and or would have gotten through yourself. Keep trying.
 
MikeVanWa said:
I imagine when it's truly "fixed," you'll hear and or would have gotten through yourself. Keep trying.
Click to expand...
I'm not having any luck myself. I'll keep trying. The back up I went with is PDSLive. I hope Hiddenserv returns as I am grandfathered in for their older price.
 
phenom807 said:
I'm not having any luck myself. I'll keep trying. The back up I went with is PDSLive. I hope Hiddenserv returns as I am grandfathered in for their older price.
Click to expand...
IMO you're backing up the same product you're trying to back up from.
 
dlcohen said:
My service is now, expired. Still not able to pay. Anyone have a backup iptv service they are using.
Click to expand...
I'm using PDSLive. I believe its the same people who's running hiddenserv. However, its up and running. Does anyone else have any specific recommendations? I tried going through the Husham Forum IPTV Provider section, and its hard to filter these out.
 
Is there anyone here that knows what is happening with the website. Did they get shutdown or are they looking for another company to process the payments. I guess its time to start looking for another iptv company but, which one
 
phenom807 said:
Yeah, its the same login URL haha. I already knew that both Hiddenserv and PDSLive derived from TPK.
Click to expand...

Mcnice said:
Is there anyone here that knows what is happening with the website. Did they get shutdown or are they looking for another company to process the payments. I guess its time to start looking for another iptv company but, which one
Click to expand...
I guess the short answer is no. The next answer is no. The next answer is who the f' knows?
Yes, you always need a backup service with IPTV. Nothing is perfect, despite some claiming 99.9% uptime.
As I continue to advise people, they may or may not be around forever, but history will show that they have been in decline.
Shop for an alternative. A good place to search through the offerings at Hushams' forum IPTV provider listings.
A variety of providers, some with free trials, some with a one-month minimum.
 
phenom807 said:
I'm using PDSLive. I believe its the same people who's running hiddenserv. However, its up and running. Does anyone else have any specific recommendations? I tried going through the Husham Forum IPTV Provider section, and its hard to filter these out.
Click to expand...
Thanks I tried PDSlive I get an error message when I try to sign up for the service.
 
dlcohen said:
Thanks I tried PDSlive I get an error message when I try to sign up for the service.
Click to expand...
If you're having an issue with Hiddenserv, you're going in circles looking at PDSlive
 
Hello all , same issue. Tried all the work arounds with many tickets, multiple cards with no reply for the last week. Service is now off. Time for a new service.
 
motortheft said:
Hello all , same issue. Tried all the work arounds with many tickets, multiple cards with no reply for the last week. Service is now off. Time for a new service.
Click to expand...
Hard to say what's going on with no communications, assuming everyone's in the same boat and in the dark. You can wait it out and see if they will reinstate you, but in the meantime, if you have no service, I would move on, look for a primary service, and if it comes back, well, you have a backup. At some point, we all have to cut our losses. The key is knowing when to do so.
 
Thank you, currently requesting a trial from another co, waiting for their response. ....its a shame hidden stopped working, in 4 years been decently reliable. If I recieve updates from hidden I'll update.
 
phenom807 said:
For the past week I have been trying to pay my invoice with Hiddenserv. I tried multiple credit cards and I keep getting the same message 'The credit card details you entered were declined. Please try a different card or contact support.'

I opened several tickets but have not received a response. It has been over a week since I submitted my ticket. Is anyone else having the same problem?
Click to expand...
I’m having the same issue. Now that I’m late for my payment take a look at the attached file. I can no longer receive live TV, but I am receiving TV show shows, doesn’t make sense to me.
 

Attachments

  • IMG_3247.webp
    IMG_3247.webp
    234.9 KB · Views: 9
marineparents said:
I’m having the same issue. Now that I’m late for my payment take a look at the attached file. I can no longer receive live TV, but I am receiving TV show shows, doesn’t make sense to me.
Click to expand...
There are different servers, so that you could have one but not the other. The way things are going with them, I guess a little bit is better than nothing at all. You will find dozens of posts complaining about this service, and while it's not for me to tell you what to do, it's time to look for another option. It's, of course, always been a good idea to have a backup provider. My personal preference has been Mobus for some time. While some promote themselves as 99.99% uptime, no one can truly guarantee that. However, @Oddballs works extremely hard to keep that service up and running. [I have no connection to either Mobus or Husham, and receive no remuneration from anyone for my opinion. I pay what you will pay, nothing less]
 
To all that is having problems, hiddenserve has done us a favor. Familiar is easy, but since it stopped accepting payment and not returning inquiries it leaves no other choice...Tried 2 different companies in the past week, with one mote suited for me than the other. Recommend trying few companies and be surprised that they are actually better. Better service!, content, price comparable. Time will tell , but fir now new contract is superior.
 
motortheft said:
To all that is having problems, hiddenserve has done us a favor. Familiar is easy, but since it stopped accepting payment and not returning inquiries it leaves no other choice...Tried 2 different companies in the past week, with one mote suited for me than the other. Recommend trying few companies and be surprised that they are actually better. Better service!, content, price comparable. Time will tell , but fir now new contract is superior.
Click to expand...
That's a great POV! Which one did you end up going with? I would like to give it a shot. Thanks!
 
Some co offer free trial while others do not, also different payment methods some may not be comfortable with. Took advice from Mike , check his post. Happy so far, did try one other co, not bad but channels were overwhelming as far as content.
 
The most annoying part is getting automated emails from them telling you to pay the outstanding amount, however payment won't get thru.
What would be a good replacement service with somehow the same content, US Live TV, Shows and 24/7 options for a fair price? TiA for any suggestions
 
ShahinW said:
The most annoying part is getting automated emails from them telling you to pay the outstanding amount, however payment won't get thru.
What would be a good replacement service with somehow the same content, US Live TV, Shows and 24/7 options for a fair price? TiA for any suggestions
Click to expand...
You will find dozens of posts complaining about this service, and while it's not for me to tell you what to do, it's time to look for another option. It's, of course, always been a good idea to have a backup provider. My personal preference has been Mobus for some time. While some promote themselves as 99.99% uptime, no one can truly guarantee that, and that's the reason people have backup providers as well. However, @Oddballs works extremely hard to keep that service up and running. [I have no connection to either Mobus or Husham, and receive no remuneration from anyone for my opinion. I pay what you will pay, nothing less] are There numerous other companies at the @husham forums here IPTV companies some have a free trial, some a one month minimum.
 
Hey everyone. I have the same issue with payment via cards. Switched payment option to crypto and paid with Bitcoin. Payment went through and service was restored.
 
Mfs122167 said:
Hey everyone. I have the same issue with payment via cards. Switched payment option to crypto and paid with Bitcoin. Payment went through and service was restored.
Click to expand...
This is the first reference like this I've seen. Are you addressing payment to Hiddenserve or PDSlive?
 
I can concur with Mfs122167 that paying via Bitcoin Works! (On Hiddenserv)..just did it a minute ago..apparently I gave them a $1.46 tip because I never know how much crypto exchanges fees are going to be..whatever! Invoice says PAID for June. Anything NOT to have to set up my favorites again. If they are only goin the crypto/bitcoin route for now on, maybe they should send out a mass email to their customers stating so and get rid of the credit card option!? #eyeroll
 
Last edited:
You must log in or register to reply here.
Back
Top