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my playlist shows expired,but billing invoice shows paid til december been down since the ninth
Games Masters IPTV
- Thread starter husham
- Start date
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Mine is showing paid to December but app is showing expired
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it happened a month after payment, I have always paid for 3 months but it only registered 1 month on the playlist
this happened last time and got it going right away.
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my account is showing active and paid to December
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Game Master had 2 payment portals. One of the portals they called “Top Dog”.
Top Dog IPTV was a different service. They are now called Aurora.
Trust me..I had a hell of a time when somebody needed help with Top Dog. I had to ask which one every time. It’s 2 different services.
trust me i can understand your confusion ...i have now gotten upto date on your replies and have resubmitted a ticket with them....as always thank you for the help...always appreciated
I just received a email saying one of the tickets I opened was closed because I did not respond within 72 hours ? I have 4 tickets open and every ticket has a invoice showing that I am payed until 12-13-23 and but my service is saying its expired. This company has gotten really bad and alot of customers are having the same issues. Used be a good service and I have had them for over 3 years. Oh well all good things come to an end and nothing lasts forever
Could you possibly help me crystal im on autopay also and for some reason they did not take my payment I paid the invoice but my account still says expiredI’ll DM you
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yeah its been doing this last couple times i paid,good for a month then EXPIRED across my screen,however,this is the longest ive gone without a reply from support,10 days so far without a reply
How long did you have a ticket in for
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same here, it did take me about a week for a response. Im glad its fixed.
Can I get DM for xciptv . My PDS LIve has been down for a week or more
I agree completely I just want some information I've been waiting for a week to get a response and still haven't.
Never would I intend a mix message. You offer an incredible service to us
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It's cool budd. But maybe there is a confusion
We don't work and no one in this forum ( I think ) does work for PDS live. But we share our experiences and pur knowledge freely as best as we have been communicated to from different sources
And by the way. Neither me or crystal or most moderator make or hired or payed by IPTV companies. We do this as free as much as can
So in order for us to communicate to you. We do it and we ask everyone to post in public so we all can reply when ever possible.
Last count of moderators on the forum were over 40. And 5 assigned to Pds ( doing it free of their own Accordance)
and if you send a DM you are asking for delays
because only one person will reply. But if you put a public messages
on the correct area. Then one of us will reply and maybe use DM as well
Hope this makes things clear
We don't work and no one in this forum ( I think ) does work for PDS live. But we share our experiences and pur knowledge freely as best as we have been communicated to from different sources
And by the way. Neither me or crystal or most moderator make or hired or payed by IPTV companies. We do this as free as much as can
So in order for us to communicate to you. We do it and we ask everyone to post in public so we all can reply when ever possible.
Last count of moderators on the forum were over 40. And 5 assigned to Pds ( doing it free of their own Accordance)
and if you send a DM you are asking for delays
because only one person will reply. But if you put a public messages on the correct area. Then one of us will reply and maybe use DM as well
Hope this makes things clear
I just discovered your response to me. Geez how did I miss it. thanksWe can’t help with accounts that are showing expired after paying. That has to be manually fixed on their end. Wish we could..as we could “git er done” a whole lot quicker than they can!
I used to have Gamers, And stop for about six months and when I restarted it, it was now called super Megavision. I have a friend who had Gamers, and when she stopped using it and then started it back up. Hers is called PDS live. And I recently heard that super mega vision and PDS live, were joining each other or merging.
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My tickets have been in for 2 weeks now with no response
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Have you been replying to an open ticket? If so, the tickets are more delayed...myself I have opened new tickets. There's 2 options, choose the one in regards to your ticket, when submitted you will receive an email with more info and the ticket will be replied quicker. My opinion. Cheers
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I have multiple tickets, no reply, no emai
A $0.24 cent (seperate charge) "Service Assessment Fee"...HUH? on top of my $8 bucks? thats a first ..cmon Gamemasters (it'll always be gamemasters to me) ..I know thats nothing, its just the point of it all. Need to Put it on my monthly Invoice.. and whats this "Hiddenserv. com"? Thats new too..wonder if they sold the whole thing to some canadians or just the billing..whatever! as long as it works, which it has been pretty smooth lately..few buffering instances..but yea
Hey guys, is gamers tv acting up? Extremely lagging and buffering for last 2 days. New links?
I'm still awaiting an answer from PDS Live support regarding my account on that billing website; that said, I just visited one of two of their other billing websites and did note some changes to their pricing. The extra connection is now $5 down $2 from $7 per and they now offer plans out to one year that per month are the same. I have no plans to pay on IPTV no more than a month at a time, that's just common sense. This service assessment fee was not part of my payment today; it remains $9.99 for my Family account for 3 connections. As for buffering, I use the Tivimate app on my smart TVs and firesticks and there are adjustments you can make through the app itself to alleviate some of this. I recently added a VPN to my services and while it really hasn't solved buffering at night, it has improved slightly our ability to watch anything live at night through our Home internet which is cellular.
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It finally got reset. I was told if you are on a quarterly or annual plan you need to open a ticket after your paid invoice, to get the expiration on the connection reset so they are synced.
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24/7s have always had some issues. Maintenance is usually done over night. There's always different ways to help, do a force stop and clear all caches to all apps. After that, reset firestick. Try deleting the apps and reinstall them. Other ways is to get VPN, that helps with interference. If all these ways fail, could always do a factory reset. Hope this helps. Cheers
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Anyone getting a lot of buffering and channels down today?
Yeap, been buffering for the past few days.
I'm up to date on invoice still no word on my ticket I opened and still expired
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Same with Sky Sports News and Sky Sports Arena
Well i see the periodic buffering is back like the old days. The buffering circle of death will make an appearance for about 5 seconds then resume the program. Annoying as all hedouble hockey sticks.
Ever since they “merged” with whatever other company. Thats what you want to do, merge and have way more customers than your servers can handle.. so it constantly buffers.. makes perfect sense.
Ever since they “merged” with whatever other company. Thats what you want to do, merge and have way more customers than your servers can handle.. so it constantly buffers.. makes perfect sense.
Service is working fine for me. The only issue I have with them is I wish they would get it together and fix what ever there billing department is and the service itself to quite shutting off paid customers that are paid and having to get live support to get turned back on. I have been shut off two or three time and had to keep sending tickets and messages to them to get turned back on when I was already paid. The last time I was shut off for about a week and never got credit for being shut down. I always pay for 3 months at a time and never had any issues before. Been a customer for a little over 3 years. Hoping they will get it together
Wonder if anyone is getting a response from customer service. They have created bogus invoices and keep saying I owe when I have actually added funds. Wondering if the inevitable has finally happened and they've been busted. They appear to be operating on autopilot for a while now.
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I am also a customer since then and as of now. I've had no problems with them since last maintenance, which was a while ago...Couple things I say is vpn, background apps cuz the device to lag, also the url using could be an older one( like mths or a year ago)...they do take some time to reply to tickets unfortunately, however numerous tickets aren't the best way to communicate. 2 tickets, General and Billing. 1 new ticket to each is plenty. Hope thus helps, Cheers