Games Masters IPTV

jeffgq said:
Anybody else having issues paying their monthly bill? My invoice usually hits on the 25th of the month via email but its nowhere to be found so i went into the "billing portal" like usual and tried doing it manually. My account is active but i tried twice to submit my credit card info and just get the circle of death then it times out to a "501" Error message. Been a member since March 2019 and have never had a problem with them taking my money... WEIRD!
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Yes same and now the webpage isnt working and my services are off🙄
 
Hey peeps! Anyone having trouble with website? I can’t even find it. Wondering if they are down for service or did they change names?
 
Unable to pay for service. Attempted 3 different credit cards all were declined. Contacted support but have not received any response. Does anyone have any suggestions? Thanks
 
Steve1 said:
Unable to pay for service. Attempted 3 different credit cards all were declined. Contacted support but have not received any response. Does anyone have any suggestions? Thanks
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I been waiting for 5 days for some help myself after contacting support and no answer !!
I have 3 accounts paid up till september 25 and i have no service for the last 5 days !!
This is so frustating man !!
 
CRIVAS21 said:
I been waiting for 5 days for some help myself after contacting support and no answer !!
I have 3 accounts paid up till september 25 and i have no service for the last 5 days !!
This is so frustating man !!
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Try using a different app to view it thru.... We keep at least 2. XCIPTV works and sometimes PurpleTV--which we prefer, but doesn't always function 100%...
 
jeffgq said:
Anybody else having issues paying their monthly bill? My invoice usually hits on the 25th of the month via email but its nowhere to be found so i went into the "billing portal" like usual and tried doing it manually. My account is active but i tried twice to submit my credit card info and just get the circle of death then it times out to a "501" Error message. Been a member since March 2019 and have never had a problem with them taking my money... WEIRD!
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Yes I am also unable to pay via credit card.
 
Toastess said:
Try using a different app to view it thru.... We keep at least 2. XCIPTV works and sometimes PurpleTV--which we prefer, but doesn't always function 100%...
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The problem is not the app !!
ALL my 3 accounts say EXPIRED so customer support have to activate my accounts all the way thru September 25th !!
But I haven't got an answer in 5 days !!
 
CRIVAS21 said:
The problem is not the app !!
ALL my 3 accounts say EXPIRED so customer support have to activate my accounts all the way thru September 25th !!
But I haven't got an answer in 5 days !!
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I am having the same issue, not sure if it is only with the billing systems portal as a friend uses the PDS Live billing portal and his service is up. I have opened 2 tickets, no reply, there was also no auto reply from the ticketing system. I suspect they are having trouble with that billing portal again. Hope it gets resolved soon. A communication bulletin on the billing portal would be helpful.
 
Gordo said:
I am having the same issue, not sure if it is only with the billing systems portal as a friend uses the PDS Live billing portal and his service is up. I have opened 2 tickets, no reply, there was also no auto reply from the ticketing system. I suspect they are having trouble with that billing portal again. Hope it gets resolved soon. A communication bulletin on the billing portal would be helpful.
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How do you use The PDS Live billing portal ?
 
Gordo said:
My understanding is that your account must be affiliated with it, I have read on here they use 3 billing portals, not sure why.
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I keep checking the billing systems portal to see if my tickets have been looked at an periodically the site is not reachable.
 
Gordo said:
I keep checking the billing systems portal to see if my tickets have been looked at an periodically the site is not reachable.
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My billing is through pdslive portal and i have had no service for a while as well opened up a ticket to no response. Wonder if it’s an issue for accounts that were close to ending
 
Jmoney707 said:
My billing is through pdslive portal and i have had no service for a while as well opened up a ticket to no response. Wonder if it’s an issue for accounts that were close to ending
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Mine ends in September, trying to confirm if my friends is still up, it was yesterday, waiting for a text reply.
 
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