My gamers service has been up and down lately and I’m unable to create a support ticket.
The gamers.services website automatically forwards to pdslive.media - I can use my un/pw to login, but it says “no accounts found” so I cannot create a support ticket.
I replied to my last gamers payment statement email to see what I can do to restore service and I received the following reply:
PDSLIVE - Support Ticket Not Opened - Your email to our support system could not be accepted because it was not recognized as coming from an email address belonging to one of our customers. If you need assistance, please email from the address you registered with us that you use to login to our client area.
My gamers account is paid / current through March so I’m not going to the PDSLIVE “shop now” area and pay again - and the packages are not the same price or type that I was on with gamers.
Is Gamers changing to PDSLIVE?
Does anyone have a different web address for the gamers support portal to create a ticket?
Thanks!
The gamers.services website automatically forwards to pdslive.media - I can use my un/pw to login, but it says “no accounts found” so I cannot create a support ticket.
I replied to my last gamers payment statement email to see what I can do to restore service and I received the following reply:
PDSLIVE - Support Ticket Not Opened - Your email to our support system could not be accepted because it was not recognized as coming from an email address belonging to one of our customers. If you need assistance, please email from the address you registered with us that you use to login to our client area.
My gamers account is paid / current through March so I’m not going to the PDSLIVE “shop now” area and pay again - and the packages are not the same price or type that I was on with gamers.
Is Gamers changing to PDSLIVE?
Does anyone have a different web address for the gamers support portal to create a ticket?
Thanks!