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Is Game Master now PDSLIVE? Can’t Create Support Ticket - HELP Needed

H

hubnic3

Offline
My gamers service has been up and down lately and I’m unable to create a support ticket.

The gamers.services website automatically forwards to pdslive.media - I can use my un/pw to login, but it says “no accounts found” so I cannot create a support ticket.

I replied to my last gamers payment statement email to see what I can do to restore service and I received the following reply:

PDSLIVE - Support Ticket Not Opened - Your email to our support system could not be accepted because it was not recognized as coming from an email address belonging to one of our customers. If you need assistance, please email from the address you registered with us that you use to login to our client area.

My gamers account is paid / current through March so I’m not going to the PDSLIVE “shop now” area and pay again - and the packages are not the same price or type that I was on with gamers.

Is Gamers changing to PDSLIVE?

Does anyone have a different web address for the gamers support portal to create a ticket?

Thanks!
 
hubnic3 said:
My gamers service has been up and down lately and I’m unable to create a support ticket.

The gamers.services website automatically forwards to pdslive.media - I can use my un/pw to login, but it says “no accounts found” so I cannot create a support ticket.

I replied to my last gamers payment statement email to see what I can do to restore service and I received the following reply:

PDSLIVE - Support Ticket Not Opened - Your email to our support system could not be accepted because it was not recognized as coming from an email address belonging to one of our customers. If you need assistance, please email from the address you registered with us that you use to login to our client area.

My gamers account is paid / current through March so I’m not going to the PDSLIVE “shop now” area and pay again - and the packages are not the same price or type that I was on with gamers.

Is Gamers changing to PDSLIVE?

Does anyone have a different web address for the gamers support portal to create a ticket?

Thanks!
Click to expand...
I’ve sorta have the same issues… couldn’t get service for 4 days… saw the acc’t today under PDSLIVE - was able to log in and everything is there, up-to-date - but when I tried using my Tivimate app (which I had erased all info from 3 days earlier) trying to re-insert the log in info - it keeps saying there is an error - I made a support ticket but when I sent it even though it said one was opened I never received a corresponding email nor do I see an open ticket on the site (it might be delayed, I don’t know…)
 
To help clarify as I too was confused. On the old gamers site there was a place to sign up for services. The top of this page had packages you could sign up with gamers? Scrolling down on that sign up page where other packages from other resellers, you may have like me signed with another reseller (same service). You need to find the payment portal from the seller you bought your package from. Apparently they all share the logins for the portal but only the portal you originally signed up will reflect your account status. Cheers
 
Renovision said:
I’ve sorta have the same issues… couldn’t get service for 4 days… saw the acc’t today under PDSLIVE - was able to log in and everything is there, up-to-date - but when I tried using my Tivimate app (which I had erased all info from 3 days earlier) trying to re-insert the log in info - it keeps saying there is an error - I made a support ticket but when I sent it even though it said one was opened I never received a corresponding email nor do I see an open ticket on the site (it might be delayed, I don’t know…)
Click to expand...
Hmmm I just did get a reply prob a bot response - here is some of it… >
I : ACCESS ISSUES

Please confirm your server host URL and ensure you are using the correct URL as listed above.

Recently many subscribers have reported issues such as being unable to login with applications such as Tivimate. We do not provide
support for these 3rd party applications as there can be issues with the applications themselves which are outside of our control.
Therefore, we would suggest that you try our alternative application below:

http://mains.best/SIPTV.apk

When you open the app you will see an option button that says LIVE TV, click that button and then proceed to enter your login details.

- Popular Platform-Independant Alternative Player Applications
 
Hmmmm… I followed the info re: using smart IPTV… still can’t connect … I’ll try again but am getting frustrated… any other ideas?
 
Renovision said:
Hmmmm… I followed the info re: using smart IPTV… still can’t connect … I’ll try again but am getting frustrated… any other ideas?
Click to expand...
Oops… looked at the log-in details - it didn’t include http:// > the last time I logged in was 2018 (still paying $5 per month for 2 connections) - my bad, added it and it works like before… just to confirm with others… Gamers is back up… for now
 
hubnic3 said:
My gamers service has been up and down lately and I’m unable to create a support ticket.

The gamers.services website automatically forwards to pdslive.media - I can use my un/pw to login, but it says “no accounts found” so I cannot create a support ticket.

I replied to my last gamers payment statement email to see what I can do to restore service and I received the following reply:

PDSLIVE - Support Ticket Not Opened - Your email to our support system could not be accepted because it was not recognized as coming from an email address belonging to one of our customers. If you need assistance, please email from the address you registered with us that you use to login to our client area.

My gamers account is paid / current through March so I’m not going to the PDSLIVE “shop now” area and pay again - and the packages are not the same price or type that I was on with gamers.

Is Gamers changing to PDSLIVE?

Does anyone have a different web address for the gamers support portal to create a ticket?

Thanks!
Click to expand...
I DM’d you
 
I’m facing the same issue. I tried my credentials on the pdslive site and it does not even recognize me. Tried the forgot password and nothing. Anyone can shed some light in providing a signup URL?
 
jucadesousa said:
I’m facing the same issue. I tried my credentials on the pdslive site and it does not even recognize me. Tried the forgot password and nothing. Anyone can shed some light in providing a signup URL?
Click to expand...
I’ll DM you
 
Please provide me with the latest Game Master/PDSLIVE FAQ? With the recent changes, I recently begun to experience login problems too using the XCIPTV app.

Thanks in advance.
 
watsontwd said:
Could someone please DM the info for the new PDSLive site? The service isn't working right but I am pretty sure I am paid up for this month and would like to check on that. Thanks!
Click to expand...
Sure! I’ll DM you
 
jucadesousa said:
I’m facing the same issue. I tried my credentials on the pdslive site and it does not even recognize me. Tried the forgot password and nothing. Anyone can shed some light in providing a signup URL?
Click to expand...
I am having the same issue. Pdslive doesn't recognize me. I have the $5 month package and have followed the service through many different names but I cannot find out how to get connected now. It doesn't recognize me and I do not get an email with the password option.
 
Sarahcan said:
Apparently I am dumb and can't find where DMs are. Thank you and I will keep looking
Click to expand...
It’s the envelope at the top of your screen. There should be a #1 next to it. 📩
 
I have the old gamers now pdslive..I use tivimate as the player..I'm having issues with the updated adult movies not playing..tried external players with no luck..sent in a ticket and got a bot reply that was useless..anyone else having the same problem?
 
Ffzmann said:
I know I was late and then went to Gamers page and took me to PDSLIVE and noticed my account there so paid up and guess that's how it'll be now? haha. Everything working so will just assume that.






























































































































































































































































































































































































































































































































































































































































































































































































ThanI paid















I'm having the same issue. Can you send me the current url?















Thanks







I'm having the same issue. Can you send me the current url?







Thanks
Click to expand...
 
I am in same boat. Existing Gamers subscriber and now I have no connection. Can't logon to PDSlive and do not recall any emails about this.
Can anyone help?
 
Hey folks, I too facing the very same issue... been with GM for almost a decade by now, however no more service ... Cann anyone send me the URL...
TiA
 
ShahinW said:
Hey folks, I too facing the very same issue... been with GM for almost a decade by now, however no more service ... Cann anyone send me the URL...
TiA
Click to expand...
Sure! I’ll DM you
 
Ok sooooo went to pay my bill and like everyone else I get the PDS live then I try to login and of course my password or username is not recognized and forgot password isn’t sending me anything. Can someone please update me with whatever login or URL site or whatever I need to get back into the services I have been a customer for a very long time and I want to keep my existing package thanks so much
 
Renovision said:
Hmmm I just did get a reply prob a bot response - here is some of it… >
I : ACCESS ISSUES

Please confirm your server host URL and ensure you are using the correct URL as listed above.

Recently many subscribers have reported issues such as being unable to login with applications such as Tivimate. We do not provide
support for these 3rd party applications as there can be issues with the applications themselves which are outside of our control.
Therefore, we would suggest that you try our alternative application below:

http://mains.best/SIPTV.apk

When you open the app you will see an option button that says LIVE TV, click that button and then proceed to enter your login details.

- Popular Platform-Independant Alternative Player Applications
Click to expand...
This url did not work. Used Downloader.
 
Yinzer82 said:
This url did not work. Used Downloader.
Click to expand...
If you're still having issues, reply to the bot response to get a human's attention, or do it from your open ticket on the website.
 
I am having the same issue. I was signed up with Gamers. When I go to the site to get into my account, it forwards me to PDSLive and when I login to get into my account, it says no account found. I am still paying $10/month for the service and it’s working, but not recognizing me on the site to get into my account. Please help! Thanks!
 
Mikeyc295 said:
I am having the same issue. I was signed up with Gamers. When I go to the site to get into my account, it forwards me to PDSLive and when I login to get into my account, it says no account found. I am still paying $10/month for the service and it’s working, but not recognizing me on the site to get into my account. Please help! Thanks!
Click to expand...
I’ll DM you
 
Well … like a lot of you i need to New stuff from games master. Almost 6 years … Been to so Many changes … but i like ! So

Chrystall blue ?

Thanks in advance !
 
Bonga73 said:
Well … like a lot of you i need to New stuff from games master. Almost 6 years … Been to so Many changes … but i like ! So

Chrystall blue ?

Thanks in advance !
Click to expand...
Hi! I’ll DM you 😁
 
PDS Live site says down for maintenance. My sub expired today. Any idea when the site will be back up or is there a new link to our payment portal?
 
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