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Games Masters IPTV

Virus said:
Hi, my apologies. New to this forum. Any advice on how to reconnect with Game Master Home Page Portal for billing and service. I see they rebranded to Psdlive. When I click the portal it had worked and I submitted tickets regarding the outage. But now the portal says down for maintenance. I read the comments and reapplied to an old email. But I’m wondering if anyone knows of a new home page, name, etc. For service and billing. Thank you.
Click to expand...
There is no other billing portal other than the new one PDS LIVE. With the portal being down for maintenance, we are all in the same boat as you are. No one can get in until the portal comes back up. No ETA at this point in time.
 
bishlaur said:
Must admit I am very disappointed with Gamers. I am glad the service is back for some. But, I have 2 accounts both paid in full. They decided to terminate 1 of my accounts for no reason. That account was for my kids and they have now had to cancel the Super Bowl Party they had planned for their friends. I understand that there are no guarantees but the lack of explanation is very disheartening. I have been advised to reach out via email and I keep receiving the same bot response. I have been a loyal customer since the service was only $5. I cannot overstate my disappointment, not because the service goes down but by the lack of response and the repeated sending of the bot response.
Click to expand...
7 day free trial of Peacock, if you aren't up yet, the Super Bowl is free that way.
 
jeffgq said:
Mine is workin like a DREAM this morning....I didnt do anything as far as adding :2086 or anything like that..I didnt even re-log in. Using Smarters, cleared the cache, Restarted my stick, where it said 'Retry' in Smarters, clicked that and it magically started to 'Download', unlike yesterday where it wasnt doin anything. The channels seem to come up quicker too AND my favorites were all saved.. All Good in the Hood................................

Oh, and I have had Zero problems getting into the bill portal to look at my account...
Click to expand...
Mine is working fine with tivimate and didn’t have to add the :2086. Hope everyone else has success
 
Service is fine for me. I do have a problem though maybe someone can help. I use Tivimate and even before the recent problems my electronic program guide is one hour ahead for gamers. Is there any way to fix this? Thanks.
 
Bing2538 said:
Service is fine for me. I do have a problem though maybe someone can help. I use Tivimate and even before the recent problems my electronic program guide is one hour ahead for gamers. Is there any way to fix this? Thanks.
Click to expand...
Settings / EPG / EPG Sources / Select Gamers / Time offset, h:min
 
There are just some ways to block a portal "for some users": either geoblocking, allowing just some IPs to reach it, or changing the default port by which it will be reached on internet, between others possible options.

None of those applies as all (if not most of us) are watching the following message right?

Down for Maintenance (Err 3).
All outages will be resolved shortly Massive hardware failure

So my advice for all those unable to login into the portal yet, would be either have some patience as they fix the remaining issues or try to contacting support by the mails received previously.
 
Denco2022 said:
Hello I have just subscribed for the first time. I have been given a username and password but what is the URL please
Click to expand...
Sending DM. Let me know if you need anything else.
 
bishlaur said:
Must admit I am very disappointed with Gamers. I am glad the service is back for some. But, I have 2 accounts both paid in full. They decided to terminate 1 of my accounts for no reason. That account was for my kids and they have now had to cancel the Super Bowl Party they had planned for their friends. I understand that there are no guarantees but the lack of explanation is very disheartening. I have been advised to reach out via email and I keep receiving the same bot response. I have been a loyal customer since the service was only $5. I cannot overstate my disappointment, not because the service goes down but by the lack of response and the repeated sending of the bot response.
Click to expand...

Tony999 said:
I need to pay my invoice and I keep getting that as well
Click to expand...

Virus said:
Hi, my apologies. New to this forum. Any advice on how to reconnect with Game Master Home Page Portal for billing and service. I see they rebranded to Psdlive. When I click the portal it had worked and I submitted tickets regarding the outage. But now the portal says down for maintenance. I read the comments and reapplied to an old email. But I’m wondering if anyone knows of a new home page, name, etc. For service and billing. Thank you.
Click to expand...
It appears the website is back up!
 
Crystalblue6161 said:
It appears the website is back up!
Click to expand...
Yes, the good news is although it was thought it wouldn't be up by Super Bowl time, the portal is working!
Go get it
 
Crystalblue6161 said:
There is no other billing portal other than the new one PDS LIVE. With the portal being down for maintenance, we are all in the same boat as you are. No one can get in until the portal comes back up. No ETA at this point in time.
Click to expand...
Ok thanks very much for the update. Keeping my fingers crossed. And toes.
 
bobsmith said:
my account got terminated out of nowhere bill was paid is there a way to get my money back?
Click to expand...

Mine did too. After numerous emails and after the sytem got back up they restored my account. If you just want that service going, put in a ticket through the billing department. If you want your money refunded, not sure but you could put in a ticket for that too. These guys seem decent but do get overwhelmed when the shit hits the fan.
 
bishlaur said:
Mine did too. After numerous emails and after the sytem got back up they restored my account. If you just want that service going, put in a ticket through the billing department. If you want your money refunded, not sure but you could put in a ticket for that too. These guys seem decent but do get overwhelmed when the shit hits the fan.
Click to expand...
good advice..................
 
missrobinusa said:
I'm not getting service on tvmate. Can someone please help me login
Click to expand...
The service is working although the EPG seems gone again. Make sure your credentials/login information are accurate with no random spaces etc...
 
Why don't they give you the correct server url?

I got my credentials emailed and they had the server 'mains.services' but it's supposed to be 'mains.services:2086'

Why don't they actually tell me that??
 
Anyone else able to assist with the info on how to get into our accounts and pay invoices? I usually get an email early in the month but nothing so far and i can not log into any of my apps.
 
missrobinusa said:
I just need to pay my bill so that my service can be restored. I didn't get a bill this month and can't log in because I'm being rerouted to pdslive.
Click to expand...

QnzBound said:
Anyone else able to assist with the info on how to get into our accounts and pay invoices? I usually get an email early in the month but nothing so far and i can not log into any of my apps.
Click to expand...
I’ll DM you both
 
I have two services, a monthly and a quarterly. One was working and the other was not. I submitted a ticket and they reset the service immediately. I'm now back on using TiviMate.

HTH
 
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