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Games Masters IPTV

Service is up and running. The portal is operative.
 
I have 2 accounts I have been paying one on billing and one on gamers. Is gamers portal not working? Is there a new url? Can someone DM me?
 
EPG is back and fully functional.
FWIW, I received just the usual canned response from my ticket.
The EPG going out is just a way of life weekly. ¯\_(ツ)_/¯
 
Mine is saying that my account has expired even though I was able to verify via the portal page that I have no unpaid invoices.
 
Kat711 said:
Mine is saying that my account has expired even though I was able to verify via the portal page that I have no unpaid invoices.
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I suggest opening a ticket in "accounts & billing" and indicate your late invoice paid w/number and dates.
 
Japangelo said:
I paid 4 days ago and still in the portal it says unpaid and pending. The won't even reply to my ticket.. Great work...
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Keep at it. I heard from others that they had an issue paying and had to switch credit cards, so clearly there have been some issues. I escaped without issue having paid on about 27th September.
 
MikeFL said:
Keep at it. I heard from others that they had an issue paying and had to switch credit cards, so clearly there have been some issues. I escaped without issue having paid on about 27th September.
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So I guess it's a coinbase issue using bitcoins.. So I should wait i guess or try with credit card? Is it that unsafe paying with credit card?
 
Japangelo said:
So I guess it's a coinbase issue using bitcoins.. So I should wait i guess or try with credit card? Is it that unsafe paying with credit card?
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Keep in mind that there can be some delays between the time you send BTC and it's received and credited. I would have thought four days was a bit outside reasonable, but TBH, I have only used Coinbase in a limited way and I had no issues or delays. I have not had issues using credit cards. I realize the service sellers prefer the anonymity and feel better protected with BTC. You may feel better using a pre-paid credit card.
 
MikeFL said:
Keep in mind that there can be some delays between the time you send BTC and it's received and credited. I would have thought four days was a bit outside reasonable, but TBH, I have only used Coinbase in a limited way and I had no issues or delays. I have not had issues using credit cards. I realize the service sellers prefer the anonymity and feel better protected with BTC. You may feel better using a pre-paid credit card.
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After 1 week of waiting and not getting any replies to my ticket I decided to try 1 month using my credit card and the line was immediately up right after.. Who know what's happening with the one I paid using bitcoins..
 
Japangelo said:
After 1 week of waiting and not getting any replies to my ticket I decided to try 1 month using my credit card and the line was immediately up right after.. Who know what's happening with the one I paid using bitcoins..
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I certainly can't say. Sorry for the problems you've had. I personally don't like using BTC, but as I mentioned some services require it, and I know there can be delays. I also don't like the fees associated with using BTC. Follow up with them and see if it processes if you can get a credit back. Glad you're sorted out in some manner at least.
 
MikeFL said:
I certainly can't say. Sorry for the problems you've had. I personally don't like using BTC, but as I mentioned some services require it, and I know there can be delays. I also don't like the fees associated with using BTC. Follow up with them and see if it processes if you can get a credit back. Glad you're sorted out in some manner at least.
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You like using credit cards?
 
Can someone DM info or FAQ on signing up? I can't get any response from Sapphire support regarding my account, so I'm moving on. Thanks
 
john13154 said:
So haven’t had a guide since Thursday. Any extra else having this issue?
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If I recall it was out since Tuesday, and it's still out. You can open a ticket if you like, but if you have the same results I did, you'll get the usual canned response and nothing else.
 
MikeFL said:
If I recall it was out since Tuesday, and it's still out. You can open a ticket if you like, but if you have the same results I did, you'll get the usual canned response and nothing else.
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Their epg its been up for me in the last few days even tho I use an external epg
 
MikeFL said:
If I recall it was out since Tuesday, and it's still out. You can open a ticket if you like, but if you have the same results I did, you'll get the usual canned response and nothing else.
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I just opened two tickets with no real help. They always show the they have sent you an email and that never comes....LOL I could use the url info though if anyone can help out this old man....lol
 
britneynp said:
Thanks for checking for me. Not sure what's going on. I just opened a ticket. The fight is tonight so I wanna get it fixed 😩
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403 generally indicates you don't have permission to access. Any number of things can be at fault here including an expired account, or improperly entered credentials. Double-check that all account information is accurate and that zeros are zeros and ohs are ohs. Make sure there are not spaces at the end of any information line. The service is up and working. Good luck.
 
Can some one try smarters or any other iphone app using the login option and tell me if it works? I have not been able to login to my service
 
lexon1 said:
Can some one try smarters or any other iphone app using the login option and tell me if it works? I have not been able to login to my service
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Smarters on the iPhone is working well w/EPG. All good for me.
 
For everyone's info: If you put in a ticket you will get a canned response. Reply to that response with your question and you should hear back from a real person. I did this a little while ago and received a response in minutes. They also say that you will receive an email but I haven't gotten one in over a year. I have been with them for about 5 years and they have had their problems, to say the least. But when they are up and working they have probably the best picture quality of all the services I have tried and believe me that's a lot of services. Good luck everyone and take care. The reply button is at the top of the canned response.
 
KreigSr said:
For everyone's info: If you put in a ticket you will get a canned response. Reply to that response with your question and you should hear back from a real person. I did this a little while ago and received a response in minutes. They also say that you will receive an email but I haven't gotten one in over a year. I have been with them for about 5 years and they have had their problems, to say the least. But when they are up and working they have probably the best picture quality of all the services I have tried and believe me that's a lot of services. Good luck everyone and take care. The reply button is at the top of the canned response.
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I've been with them for almost 3 years I think and it really is a good service with a solid server. I like the fact that they've gone hidden and that they removed vod and series, something we don't need and that would compromise the longevity of the service
 
Japangelo said:
I've been with them for almost 3 years I think and it really is a good service with a solid server. I like the fact that they've gone hidden and that they removed vod and series, something we don't need and that would compromise the longevity of the service
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I agree! I just wanted to post this in hopes of helping out people who get a canned response and don't know they need to reply to it in order to get any real help.
 
Could someone let me know what the credit card charge comes as from them? I haven't been with them for over a year or so now, but recently I've had $8 charges pop up and the only thing I can think is that it's from them. TIA.
 
OldDanTucker said:
Could someone let me know what the credit card charge comes as from them? I haven't been with them for over a year or so now, but recently I've had $8 charges pop up and the only thing I can think is that it's from them. TIA.
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DM
 
I have had them for about 2 1/2 years and a very solid service. Works well with tivimate, the guide goes down ever now and then
but always comes back. Very happy with the service. I have never tried it with the other apps I have always used tivimate so I cant give
a opinion on the service with other apps. All in all its a great service
 
username and password and website i have been using to pay for years not working.
I go to the site use the same saved user and password hit enter and just get stuck on that page.
have tried multiple days now.
Any advice or help?
 
i would try clearing the cache on the device and browser you are using restart and try again!
 
alien said:
Hey, new here, looks like I need an invite to get game masters...?

Can someone DM details please

Thanks in advance!
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DM sent
 
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