Games Masters IPTV
- Thread starter husham
- Start date
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Just an FYI mine is too
Thanks for response...yeah guess it's down, playlist failed to load
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Yes, all seems good. Looks like there might have been an outage an hour and a half ago, but it appears everything's back including 24/7s. Seems the only thing missing is catch up right now.
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Yes, the service is back .. Likewise went to pay my invoice and the portal down. Figures.
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Oh crap... shades of Sapphire?? Please, no :O
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Seems "Murphy's Law", bill arrives, portal down. Some people like paying ahead, some services offer it, resellers of course have. People like if they get a discount for paying ahead. Then again, historically as services come and go people get stuck. Best system I suppose are the auto paying one month systems some have. Anyway, should be back up soon enough I suppose.
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is sapphire working? website is down
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https://forum.husham.com/threads/sapphire-secure-website-down.2970/I would direct you to this thread for more information on that.
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My channels are down, but the website is up and running, is this so for everyone else?
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It hasn't changed in ages. Whatever you have been using is it.
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Service is up and working, although the EPG appears to have gone out.
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What do you mean? There are no new URL details.
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Since the last outage a few days ago,mine never came back on,should I open a ticket?
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It's been kind of up/down for the past couple of days. I would first try clearing cache, shutting down your gateway/router for a few minutes, and see if it gets you back in service. If it doesn't you may need your service to be reset so at that point opening a ticket may be the way to go.
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Thanks man..I'll try it
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@Brown_dawg and anyone experiencing issues. This was "lost" about ten pages back. I think it's periodically worthwhile repeating it.
Obviously, not all issues can be fixed with these suggestions despite their length, but it's a start.
We provide this post to assist you in troubleshooting various issues. But don't let this post stop you from asking for assistance!
It would appear that while it's true any service goes down now and then, and at times the EPG is gone, more often than not problems are on the user side and can be remedied. Quite simply there is no perfect IPTV that's up 100% of the time. We need to live with that and discern when we're having problems of our own.
There is no new server, the system is up and running well along with the EPG
1. Force stop and clear the cache on your application.
2. Restart your device. Refresh your playlist and EPG
3. Try a different application and make sure your app is updated.
4. Shut down your gateway/router/modem, whatever it is you have for several minutes, and restart.
5. If you have both 2.4 and 5g available, select 5g if you are close to the gateway, select 2.4 if you are a distance from the gateway.
6. Try an Ethernet cable to avoid interference.
7. Try an external player such as VLC or MX Player to see if one works better on live TV, as they handle audio and video codecs differently
8. Experiment changing from .ts to .m3u8 (or the other way)
9. There has been a stepped-up throttling and blocking campaign from many ISPs. Are you using a VPN? Try turning off or on or changing countries.
10. Try a different device in your home, phone, etc., do a speed test although you generally need minimum speed to function.
11. There might be a routing issue from your ISP.
12. Good chance you'll be up and running again.
13. Login and make sure your account is paid up and shows active.
14. If all else fails, open a ticket, describe your issue(s). Say please and thank you, and ask for your account to be reset if necessary.
15. There's an assumption that the server changed, or that it is changing regularly. This is not the case.
16. Check other devices in your home to ensure there is no issue with the wi-fi itself. (See #4 as a solution)
17. Make sure you are using the XC login section of the app you are using and uncheck if provided the section for VOD.
18. There may be one or more apps that produce a JSON error with XC codes. Request a DM if you need help with this.
19. Consider that if you are in the U.K. (or elsewhere), your provider may well be throttling/blocking you with or without the use of a VPN
20. You may well notice that aggressive blocking/throttling can take place at the start of major live events in the U.S., U.K., and elsewhere.
21. Try more than one app. If you only have one, you may have to reinstall it.
Obviously, not all issues can be fixed with these suggestions despite their length, but it's a start.
We provide this post to assist you in troubleshooting various issues. But don't let this post stop you from asking for assistance!
It would appear that while it's true any service goes down now and then, and at times the EPG is gone, more often than not problems are on the user side and can be remedied. Quite simply there is no perfect IPTV that's up 100% of the time. We need to live with that and discern when we're having problems of our own.
There is no new server, the system is up and running well along with the EPG
1. Force stop and clear the cache on your application.
2. Restart your device. Refresh your playlist and EPG
3. Try a different application and make sure your app is updated.
4. Shut down your gateway/router/modem, whatever it is you have for several minutes, and restart.
5. If you have both 2.4 and 5g available, select 5g if you are close to the gateway, select 2.4 if you are a distance from the gateway.
6. Try an Ethernet cable to avoid interference.
7. Try an external player such as VLC or MX Player to see if one works better on live TV, as they handle audio and video codecs differently
8. Experiment changing from .ts to .m3u8 (or the other way)
9. There has been a stepped-up throttling and blocking campaign from many ISPs. Are you using a VPN? Try turning off or on or changing countries.
10. Try a different device in your home, phone, etc., do a speed test although you generally need minimum speed to function.
11. There might be a routing issue from your ISP.
12. Good chance you'll be up and running again.
13. Login and make sure your account is paid up and shows active.
14. If all else fails, open a ticket, describe your issue(s). Say please and thank you, and ask for your account to be reset if necessary.
15. There's an assumption that the server changed, or that it is changing regularly. This is not the case.
16. Check other devices in your home to ensure there is no issue with the wi-fi itself. (See #4 as a solution)
17. Make sure you are using the XC login section of the app you are using and uncheck if provided the section for VOD.
18. There may be one or more apps that produce a JSON error with XC codes. Request a DM if you need help with this.
19. Consider that if you are in the U.K. (or elsewhere), your provider may well be throttling/blocking you with or without the use of a VPN
20. You may well notice that aggressive blocking/throttling can take place at the start of major live events in the U.S., U.K., and elsewhere.
21. Try more than one app. If you only have one, you may have to reinstall it.
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sapphire back and working
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Good news. @michaeljack you know there's a Sapphire forum here.
https://forum.husham.com/forums/sapphire-secure-iptv-forum.73/
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It's your ISP throttling your connection, get a vpn or change your vpn server till you find your best server connection.
I was having a problem with this last night. Seems fine now, though.
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The EPG guide is currently under maintenance. You will start seeing more channels showing up soon. Thank you for your patience during the maintenance setup.
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Yes, the EPG is back as are great looking new logos. As the server work was done the catch-up took a back seat but is still a planned enhancement. ETA unknown.
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@jpdemain could you be more specific. I just checked a dozen channels and they match the EPG. Then again, it can be expected that thousands of channels all won't be accurate at times.
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anyone getting errors on the Sky Sports channels on UK.
403 error
403 error
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In Premium Sports, channels upper 20s, through 39 are all fine here if those are the ones you are referring to.
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Anyone else getting a ridiculous amount of buffering?
I've done all the steps. Cleared cache, reset router, tried VPN, without VPN. Nothing works.
I've done all the steps. Cleared cache, reset router, tried VPN, without VPN. Nothing works.
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We watched last night for a couple of hours and not a problem. Checking it now for you and watching BBC News, it's fine.
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We have kinda intermittent but very annoying, most but not all channels.
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Checking. Loaded. Looks fine. Cleared and updating. Hang on.
Update: Yes, it updated and looks fine on my end. I'm not aware there have been more outages.
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Updates yes, but NOTHING matches up. What shows is supposed to be on...isn't. Several days, same thing...
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You're quite right, the apps needed a time shift, but I believe things are back to normal checking over a number of channels.
Ed209
Staff member
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part of the upgrading i expect
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Can someone send me setup info. Been paying for a while but have never set up.