Sapphire Secure Website Down
- Thread starter ReCo
- Start date
I'm getting a 921 error, too.
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Yes it's working but have to admit not as stable as before for website. The IPTV is working ok through.
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Is the website down again? Trying to pay but unable..Service and portal are up and running again.
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Finney thing. It was hacked this morning and a fake message was posted
And after they managed to remove that. I guess the service was corrected on the panel. But they took down their servers.
We're waiting for a return
Attachments
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The service is down too.. looks like he is being blackmailed.
Well, hell. I wish him luck.
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The service is up, however the payment portal is not. I would imagine that they would extend a grace period for all dues payments until the portal issue has been reconciled. You cant pay if it won't let you
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fingers crossed . I really hate any IPTV company to go down.
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Agreed. Competition is healthy for all of us. Do right by your customers and you'll never have an issue. Customers who are treated well remain loyal to the brand and have no issue with paying a little extra knowing that they'll get a little extra
It's not working for me, either. I figured I'd give it a while and try re-installing if it's still not up.
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What I have found out.
Not working through their app but working through iptvsmarters.
Use the Xstream codes login method.
Hope this helps
Not working through their app but working through iptvsmarters.
Use the Xstream codes login method.
Hope this helps
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working with TiviMate as well. No issues other than portal
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any news about the portal yet?
If you go there now there is a Securi Firewall page that comes up (similar to cloudfare) that gives a 502 error message saying the hosting server is down.
I don;t know how significant that is but it does seem like they may be adding some security to the system so they can bring it back online.
I don;t know how significant that is but it does seem like they may be adding some security to the system so they can bring it back online.
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I checked my Sapphire account. They extended payment until Feb 16 but still no way to make a payment. The portal still shows the same error message as reflected in the previous post. Is there another payment portal or are they expecting (hoping) to resolve the portal issue by 2-16? I now that they have a Telegram service but I forgot all of the details in order to access it and find out what's going on. Anybody hear anything? Service still working fine so I'm quite sure that they expect to keep things going.
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Well...at least it's a different error message now and one that I've seen before so all is not lost. I suspect that they're restoring from a backup database and it's a rather arduous process. Not sure how well they maintain their systems so there could be quite a bit of manual processes happening that's exasperating the situation. I would surmise that they're also trying to do a better job of locking it down at the same time. The last breach really set them back. I'm pretty confident that they'll be back, but not sure what changes will be introduced as a result of the hijacking. I do wish that they would forgo the month to month bitcoin payment option and allow for a payment period covering a longer period like some other providers do. The miner fees on a $10 payment are cost prohibitive.