Games Masters IPTV

MattyScaffa said:
Alot of good info on the forum today. The account migration suggestion seems to make sense. Was happy to hear that a $5 sub was all set and good to go. I hope for all of us that this gets straightend out soon because I really do like the service and prefer to remain with GM/TD.Today. Must have been a nasty split up when they carved out TPK.
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Yes It must have been ugly...It shows my service as 1 and when payment is due so they haven't threw in the towel...My service is fine thru xciptv...live TV only tho...
 
YYZFA said:
I got the email from Easy internet and accessed it right away to determine if it was a scam or phishing. Seemed legit and I had access for approximately 24 hours and they shut it down. It seems like this was where they were moving us to (or some of us), but it must have gotten compromised, so they shut it down and started working on TopDog Today.

From what I'm reading, it seems that they moved their TopDog customers over first and we probably all have access (although they will lose many if they don't officially inform us - remember most customers aren't following this forum). Now, it appears that they are migrating their Mintpanel (which I guess had been changed to Gmasterpanel) customers over. This is good news, and I figured they'd do that.

Back when TPK was dissolved, they lost their customer database (which probably went to their rival, TopDog VPN, which is not to be confused with Game Master's TopDog portal ((it is confusing)) ). They told everyone on Discord to sign up again at the grandfathered $5 rate to their new TopDog portal, as they lost access to Mintpanel. I did so, as did many others, but then they lost access to that portal for some reason and got their Mintpanel back and told people that they could temporarily sign up on that portal, and they'd be moved over to TopDog at a later date. They never did that. They opened up TopDog and left Mintpanel open and you had service and had to open up tickets to the one you were with.

I don't know why they never merged them both because they would have had a single customer database, but whatever. Now, I believe they are merging everyone to TopDog Today (forget Easy internet - it was dead on arrival), so if you want to maintain your service with them and you were on Mintpanel/Gmasterpanel, then give them time. Try logging into their new TopDog panel from time to time and see your account is there.

Finally, and this is just speculation on my part, but if have an account with the grandfathered price and it expires, because you didn't have access to the portal or you didn't know how to access it, let them know about it and ask them to restore your service at the old rate because it wasn't your fault that you couldn't renew. They honoured the old rates for a month or so for everybody when they moved from TPK to Game Master, and I think they're likely to do it again.

Just my observations and thoughts on the matter. I think they'll be back as before but probably without their Discord, which would be unfortunate. Either way, I hope they will start learning some lessons about communicating to their customers.
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WAY too baked to try and even decipher this post, LOL
 
YYZFA said:
TopDog.today
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I couldn't pay my bill which was due today because of 'Error...' and tried to sign to TopDog.today with my Gmasters e-mail/password which they don't accept. Do you have any ideas on what to do, or what I'm doing wrong. Thanks for your help.
 
Andromeda said:
I couldn't pay my bill which was due today because of 'Error...' and tried to sign to TopDog.today with my Gmasters e-mail/password which they don't accept. Do you have any ideas on what to do, or what I'm doing wrong. Thanks for your help.
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I do not have any advice on your situation except to monitor here for more information. Do you have a username and password to log into whatever app you're using to access the service on your TV? That's the information I need to log onto the payment portal. As far as I know, those of us on the TopDog portal don't access it via email address. We use our 10 digit (number) username and 7 digit password. Is your login to access the service the same? If so, try that. Otherwise, wait and see. Someone will post the information you need when it becomes available. Don't worry. They do not want to discard half their customer base. They'll find a way to let you and everyone else know how to pay.

Also, check your email regularly, including spam or junk folders.
 
YYZFA said:
I do not have any advice on your situation except to monitor here for more information. Do you have a username and password to log into whatever app you're using to access the service on your TV? That's the information I need to log onto the payment portal. As far as I know, those of us on the TopDog portal don't access it via email address. We use our 10 digit (number) username and 7 digit password. Is your login to access the service the same? If so, try that. Otherwise, wait and see. Someone will post the information you need when it becomes available. Don't worry. They do not want to discard half their customer base. They'll find a way to let you and everyone else know how to pay.

Also, check your email regularly, including spam or junk folders.
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Thank you.
 
Anyone else here who has GM working, lose all their 24/7s? (Gray cloud "exception error" screen.)
Earlier today many of my usual channel TMC, MSNBC were gone, then came back.
I want to be clear, I'm not complaining, just trying to figure out what's going on with GMaster for everyone else.
 
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