You need to re-enter the server address exactly as it shows on your bill. You likely do not have the port# entered at the end of the address. I had the same issue earlier today and that fixed it.Hello, I was just wondering if anyone is having trouble logging into their accounts? it was working perfectly until yesterday morning. And now when I open XCIPTV it asks me to log in and then I get a pop up saying Log in failed please check your server address, username and Password. I didn't know if there is a new server? I have looked around and have not been able to find any answers, sorry if this is a repost and thank you.