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I'm fine with TiviMate and Smarters. I'm generally good with half a dozen apps but have never gotten a guide on XCIPTV yet. Must be me. Might have been a routing issue as @Black318is reported an outage. Obviously with the inability to get to the portal you can't get a ticket open. Is your account paid up by chance?Tried both smarters and XCIPTV, with VPN off and on. Yes UK based...strange one as normal no issues and a reboot sorts!