Game Master billing portal

[Crystal]

Just wondering... what is the name of billing systems service now? Was TPK when I started then topdog then game masters... Do they have an official name any more? Hoping it comes back soon they've been my go to for years.

Not really an official name. But if you use any of those names..we know which service you are referring to. It’s all Gamers service. Just different billing portals. If you look on your invoice..it says Billing Systems at the bottom. PDSLIVE’s say Gamers.

 

[Thebrik]

In PDSLIFE it says “no account found” but my profile is there.
Can someone help?

 

[outbackpaul]

I created an account and paid for a new service at the pdslive portal. I put in a ticket about billingsystems and overnight I got this response...

"our owners are hoping and shooting to have that portal and also supermega.vision back online linked to the new server today.. so sorry for the delay"

 

[CMooney]

Sure! I’ll DM you

DM me too please.

 

[CMooney]

Yeah I can't login either.

 

[Avalanche]

Looks like billings systems is giving an account suspended contact host provider. All my accounts still show expired/banned.

 

[outbackpaul]

Looks like billings systems is giving an account suspended contact host provider. All my accounts still show expired/banned.

That's been coming and going.

 

[Crystal]

Yeah I can't login either.

Billing Systems is almost done with their payment issue. Just keep trying to get in.
**Make sure you try opening their portal in a new page instead of refreshing the “account suspended” page.

 

[Crystal]

Billing Systems portal is up finally! Fingers crossed that the payment bug is now fixed!!

 

[Crystal]

Looks like billings systems is giving an account suspended contact host provider. All my accounts still show expired/banned.

DM sent

 

[outbackpaul]

Confirmed the page is up at billingsystems. Now... Can I wait to pay since I started a new account at pdslive... Hhmmm

 

[Er0x87]

Billing Systems portal is up finally! Fingers crossed that the payment bug is now fixed!!

It's up, but won't load when trying to login. Progress, I guess, but damn this is taking forever for them to resolve.

 

[outbackpaul]

It's up, but won't load when trying to login. Progress, I guess, but damn this is taking forever for them to resolve.

I was able to pay.

 

[Er0x87]

I was able to pay.

Well shit, I got in but when trying to pay I'm getting the same transaction failed message

 

[11Dion420]

Well shit, I got in but when trying to pay I'm getting the same transaction failed message

Just paid. After entering new info for payment, just hit were it says please wait, then payment will be submitted.

 

[outbackpaul]

Well shit, I got in but when trying to pay I'm getting the same transaction failed message

I used the Apple pay/Google pay option.

 

[Meitheal]

I paid my latest invoice only to realize my account was Terminated. I asked them to restore my account. Crickets. Could somebody please help me?

 

[11Dion420]

I paid my latest invoice only to realize my account was Terminated. I asked them to restore my account. Crickets. Could somebody please help me?

When submitting a ticket, need to be precise with the ticket category, for instance this ticket would be under billing. Different category is responded in different time. My thoughts. Cheers

 

[Meitheal]

When submitting a ticket, need to be precise with the ticket category, for instance this ticket would be under billing. Different category is responded in different time. My thoughts. Cheers

Thank you for your reply. Under Ticket information it says :

Department
Billing / Refunds
Submitted
Tuesday, September 5th, 2023 (22:39)
Last Updated
4 hours ago

 

[11Dion420]

Thank you for your reply. Under Ticket information it says :

Department
Billing / Refunds
Submitted
Tuesday, September 5th, 2023 (22:39)
Last Updated
4 hours ago

Right. Ticket response is also based on time frames/zone. Hopefully withing a day should be responded. Cheers