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Game Master billing portal

I received an email from Billing Portal with an invoice attached but I cannot open site to pay. Can someone please send me the payment portal information.
Thank you
I’ll DM you
 
Every time I try to log in to the portal, it says my password is wrong, but I know it is correct.
But I change it anyway, just to have the same problem the next time I try to log in.
Is support aware of this problem? I've seen someone else complain about the problem.
 
Every time I try to log in to the portal, it says my password is wrong, but I know it is correct.
But I change it anyway, just to have the same problem the next time I try to log in.
Is support aware of this problem? I've seen someone else complain about the problem.
Hi! I don’t know if they got it rectified or not..they didn’t post a follow up. I had told him that once logged in..open a support ticket and tell them what is happening. I’d suggest the same to you. If you are able to get it solved could you please post an update for others that may have this issue as well. Thanks for sharing! 😊
 
hello my angel Crystal!! Can you pls help me where i can pay for my GM this month. Thanks...
You can try the PDSLIVE website. I don’t know if you can pay yet for sure. I’ll DM you the link. The Billing Portal website is still down..unfortunately. I’m not sure which portal you use.
 
I have the same issue. Please advise
If you use the Billing Systems portal..it is still down for maintenance. They are attempting to fix one website at a time. No further updates as of yet.
 
I still cannot access my Billing Systems..looking for help. Thanks
No one can right now. They believe they have the payment system fixed for PDSLIVE so the Billing Systems portal should be next..hopefully soon. 🤞🏻
 
Just wondering... what is the name of billing systems service now? Was TPK when I started then topdog then game masters... Do they have an official name any more? Hoping it comes back soon they've been my go to for years.
 
Just wondering... what is the name of billing systems service now? Was TPK when I started then topdog then game masters... Do they have an official name any more? Hoping it comes back soon they've been my go to for years.
Not really an official name. But if you use any of those names..we know which service you are referring to. It’s all Gamers service. Just different billing portals. If you look on your invoice..it says Billing Systems at the bottom. PDSLIVE’s say Gamers.
 
I created an account and paid for a new service at the pdslive portal. I put in a ticket about billingsystems and overnight I got this response...

"our owners are hoping and shooting to have that portal and also supermega.vision back online linked to the new server today.. so sorry for the delay"
 
Looks like billings systems is giving an account suspended contact host provider. All my accounts still show expired/banned.
 
Yeah I can't login either.
Billing Systems is almost done with their payment issue. Just keep trying to get in.
**Make sure you try opening their portal in a new page instead of refreshing the “account suspended” page.
 
Billing Systems portal is up finally! Fingers crossed that the payment bug is now fixed!! 🙂🤞
 
I paid my latest invoice only to realize my account was Terminated. I asked them to restore my account. Crickets. Could somebody please help me?
 
I paid my latest invoice only to realize my account was Terminated. I asked them to restore my account. Crickets. Could somebody please help me?
When submitting a ticket, need to be precise with the ticket category, for instance this ticket would be under billing. Different category is responded in different time. My thoughts. Cheers
 
When submitting a ticket, need to be precise with the ticket category, for instance this ticket would be under billing. Different category is responded in different time. My thoughts. Cheers
Thank you for your reply. Under Ticket information it says :

Department
Billing / Refunds
Submitted
Tuesday, September 5th, 2023 (22:39)
Last Updated
4 hours ago
 
Thank you for your reply. Under Ticket information it says :

Department
Billing / Refunds
Submitted
Tuesday, September 5th, 2023 (22:39)
Last Updated
4 hours ago
Right. Ticket response is also based on time frames/zone. Hopefully withing a day should be responded. Cheers
 
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