Anyone else having problems with the payment portal?

OBX_BOY1989 · Aug 7, 2023

I have been trying for almost two days to login into the "pdslive.media" payment portal to pay my invoice but it is still saying it's down for maintenance. Anyone know when it'll be back up and running? My services expire on the 14th so hopefully it's before then.

Mcnice · Aug 8, 2023

Check the payment portal now. Its now trying to load up like the website is congested on my side. I no longer see a error

Td77 · Aug 8, 2023

OBX_BOY1989 said:
I have been trying for almost two days to login into the "pdslive.media" payment portal to pay my invoice but it is still saying it's down for maintenance. Anyone know when it'll be back up and running? My services expire on the 14th so hopefully it's before then.

Everything is back up and running Thank God!!

outbackpaul · Aug 8, 2023

Still down for me...

OBX_BOY1989 · Aug 8, 2023

Mcnice said:
Check the payment portal now. Its now trying to load up like the website is congested on my side. I no longer see a error

Yeah it's working now. Was finally able to pay my invoice. Thanks for the update.

Petty · Aug 9, 2023

Can I get the info for the PDSLIVE payment portal? Want to verify I have the right one. TIA

HansLecter1 · Aug 9, 2023

It is not working

outbackpaul · Aug 9, 2023

HansLecter1 said:
It is not working

Apparently there is more than one payment site. The billingsystems one is still down.

tavoris19 · Aug 10, 2023

outbackpaul said:
Apparently there is more than one payment site. The billingsystems one is still down.

Petty said:
Can I get the info for the PDSLIVE payment portal? Want to verify I have the right one. TIA

Where you able to get new payment portal, im not able to get in t

outbackpaul · Aug 10, 2023

tavoris19 said:
Where you able to get new payment portal, im not able to get in t

The pdslive one? No.. I don't have an account under that one. Crystal told me I'd have to wait till billingsystems came up.

Petty · Aug 10, 2023

tavoris19 said:
Where you able to get new payment portal, im not able to get in t

I got in to

tavoris19 said:
Where you able to get new payment portal, im not able to get in t

I got in this morning at pdslive.media.

Swehrle · Aug 10, 2023

Does anyone have the link/instructions to pay with the bitcoin service plisio?

berrywr · Aug 10, 2023

Td77 said:
Everything is back up and running Thank God!!

PDS portal is up and running; their sister billing systems are not, yet.

OBX_BOY1989 · Aug 10, 2023

Petty said:
Can I get the info for the PDSLIVE payment portal? Want to verify I have the right one. TIA

This is the one I've been using all along.

john13154 · Aug 12, 2023

Yeah that’s not loading either…this is becoming a joke now

Mikeyc295 · Aug 12, 2023

Any info on billing systems? My service just expired yesterday, and now I am unable to login to pay because the website is down.

Tbroke · Aug 12, 2023

I received my invoice on August 8th. I couldn't pay due to website being down. Website is now up and showing my invoice but it won't allow me to pay. When I click the green "Pay" button the page won't load. My service expires on the 15th. I tried to open a ticket but after i completed the form it wouldn't allow me to send my ticket. At this point I'm stuck.

rsantac142 · Aug 12, 2023

Tbroke said:
I received my invoice on August 8th. I couldn't pay due to website being down. Website is now up and showing my invoice but it won't allow me to pay. When I click the green "Pay" button the page won't load. My service expires on the 15th. I tried to open a ticket but after i completed the form it wouldn't allow me to send my ticket. At this point I'm stuck.

Try on a different browser with vpn, or try with cellphone data not wi-fi!.
Or summit help ticket ,probably you have to summit 2 or more ticket till you get an answer probably they're still working to fix the issue

Tbroke · Aug 12, 2023

@rsantac142 I already tried using a different browser with no luck. I took your suggestion of turning off my WIFI and BOOM!!! That did the trick and I was able to pay.

Thank you so much! Sometimes its the simple things that are overlooked. Thanks again!!

rsantac142 · Aug 12, 2023

Tbroke said:
@rsantac142 I already tried using a different browser with no luck. I took your suggestion of turning off my WIFI and BOOM!!! That did the trick and I was able to pay.

Thank you so much! Sometimes its the simple things that are overlooked. Thanks again!!