Do you have more than one connection with your provider? you need 2 connection when recording. Tivimate is not that good for recording any way because any little blip in the stream it will stop recording.
If you give us more information we might be able to help. Where did you download the app from? how did you pay for it? what device you are using? are you using the correct email?
Don't understand what google mail has anything to do with it. I think you might have to install the tivimate companion app on a android device then use that to sign into tivimate on your fire stick. Crystal will put you right though
So all your sons need to do is to open a gmail account on their devices which they will most probably have to do anyway, download tivimate from the google play store and you pay for their subscription. You don't need to use the tivimate companion app to do this. The companion app is mainly used...
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