Same deal here. I just paid my bill on the 20th and I get an email yesterday saying it's discontinued.I received an email that my service is being disconnected due to non payment. Which is very inaccurate. I paid my invoice as of 12/10/2025 and it was not due till 12/14/2025 now my service has been disconnected. I can not send a support ticket because the site is down for maintenance. Anyone know who I can message to rectify the situation.
I sent a support ticket, was able to log into the portal but it shut down after I sent the support ticket and paid the invoice they sent me so I got my service back for now. But I’m only 10days into this month and I paid another bill.Same deal here. I just paid my bill on the 20th and I get an email yesterday saying it's discontinued.
Is this Another invoice situation?No service anyone know what is going on?
It allowing to log in. Even using Aurora appIs this Another invoice situation?
Other what error you getting?
Also did receive an update invoice but had paid a few days beforeIt allowing to log in. Even using Aurora app
Customer service took care of it. Thank you ever so muchAlso did receive an update invoice but had paid a few days before
BRILLIANT SERVICE ON ALL LEVELS ONCE AGAINService going downhill
Can I get the new code please?? Thank you!Is there a link to download the new APK??
same hereServer down again? App says incorrect username and or password
Hello Sir,Based on user reports and community threads, Aurora IPTV frequently experiences sudden outages, server maintenance periods, or login issues where the app displays errors like "incorrect username and/or password" or notices regarding the website being down.
If you are currently experiencing connection issues, it is very common for these third-party IPTV services to go down unexpectedly or encounter domain/hosting blocks.
Recommended Troubleshooting Steps:
- Check Your Connection: Try switching from your home Wi-Fi to mobile data (or vice versa) to see if your Internet Service Provider (ISP) is blocking the service. Using a VPN can sometimes bypass these blocks.
- Verify Credentials & Billing: Many users have reported receiving sudden disconnection or renewal notices even after paying, requiring them to check with support or clear app cache/data (Settings > Apps > Aurora > Clear Data).
- Check Community Forums: Forums tracking these services (like community threads on Husham) are usually the quickest place to find out if others are experiencing a widespread outage or if a new server URL/APK update has been released.