Is the service down for everyone else? This is the second time for me in two days, was out yesterday afternoon for about 90 mins. The last couple of weeks has been pretty rough to be honest, I was hoping maybe things would be better after the Olympics. I opened a ticket and they answered that everything is fine, maybe in the moment they tested it was but this is definitely not typical for the past couple of weeks!
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Service Down again
- Thread starter JDXL
- Start date
I've been up with no issues
Is your service up now?
Yes it is
Thanks for letting me know, none of my players are currently working. About to open another ticket.
Not working here also in Canada in the 514 area
Thanks I’m in Canada also 905 area. It least I know it’s not just me!
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I'm in the 514 area too.. .I sent a ticket...and this was there response
please turn on your vpn service and leave it on, set it to the states other California, Nevada or Arizona.. since the start of the Olympics the region Canada isp< internet service providers have flipped their switches and have placed geo blocks against our service connecting to you and have the ability to other block whole service, sections and categories and some can even geo block certain channels
have dealt with hundreds of members and tickets over night with the same situation Rhonda, your internet provider in north America/Canada is playing games with ALL of your connections to us. a virtual private network = vpn is the only way around this.. service is up and we are not the ones doing this to your connection to us
no working in 613 since Thursday
Thank you so much for the info. Can you tell me if this will be a problem if I have multiple connections? Do both need to be connected to the same server if using both at the same time?
Thanks ! I Will try with the VPN to California
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I didn't have a VPN before so I'm not sure ...the one I use said you could connect 6 devices ...not sure if you can switch servers
I was unclear in my post, my VPN allows 10 connections, no problem there. My question was about the multiple IPTV connections on my PDS Live account, whether they need to all be on the same IP if using them at the same time?
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My service is down again, for the second time today. I've put in another ticket
If in Canada, you will now need a VPN it would seem.
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i just purchased a VPN yesterday and today it's blocked again
Heard that too
yes that is correct, a vpn must be used for Canada now
please turn on your vpn service and leave it on, set it to the states other California, Nevada or Arizona.. since the start of the Olympics the region Canada isp< internet service providers have flipped their switches and have placed geo blocks against our service connecting to you and have the ability to other block whole service, sections and categories and some can even geo block certain channels.
UPDATE: this is not the tv service playing games with your subscription, this is YOUR internet provider that can flip a switch at any time and turn your connection on and off to us at any given time
Thank You for your support!
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are you in the US?
not at the moment, I'm based there. Currently in the U.K
None of the IPTV apps can reach the connection to the server and any data reload fails.
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Not sure what to say...they said some US/ Canada providers were blocking the service
I'll just wait it out and see what happens. Been with them for a long time. Usually when things go down, the service comes back online without too much of a wait. I'll just check in periodically. Thanks for the reply.
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it's strange .....I have one device an old iphone that I have not installed VPN software and that one works
My Samsung tablet was working while everything else wasn't working. Then I went back to the tablet and then that was down as well. Figure the problem is on their end, so I'll just check in with the service later on.
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ha ...I just went back to the old phone that worked and it's down too
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I’m in Canada ( with S**w) and noticed the service was down Yesterday. After reading here, I tried with my VPN set to US and the service works fine. The strange thing is, I have numerous friends and family using this service (some with the same ISP) and no one else has currently experienced down time or the need to use a vpn.
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it's in Russian
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which VPN ?
Wish that worked for me. Just downloaded and tested it with the m3u playlist that usually works with other apps. Couldn't get it to work. Like I said, I hope it's just a temporary problem and they're currently working on the issue.
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Nord
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Using a vpn service?
Thanks for the tip. Just tried XCIPTV 7 with the VPN on and everything working. Hopefully other apps will start to work again as well. Just a temporary blip it looks like from the service.
Looks like all the other apps are up and running as well including OTT navigator and Televizo. I figure if the service is down, I'll give the tech team a little bit of time to solve things before I'm worried about the service. It's usually back up and running relatively quick when it does go down.
All good now. Thanks everyone.
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Well
I'm in the US and my service still not working on tivimate even with the VPN, but for some reason is working fine on the Televizo app and not VPN needed. I have an android tv and Televizo is in the Google store so it was very easy to install it.
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I'm in Canada installed Televizio...no go with or without VPN
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I have Nord on basic servers set to fastest server (Chicago in my case). I’m watching without issue. I just tested it again with VPN disconnected and all I get is black screen with spinning circle. VPN enabled and all is working. (On both an Nvidia Shield and FIRECUBE, Tivimate and Sparkle)
I have both and they're both down for me. EPG is down too for me.
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As of now, vpn is needed on all apps. May need to try numerous connections. Service is up and running
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So last night Tivimate in the bedroom on a Firecube was working with VPN, but I recently noticed that it stopped working even with vpn on, yet my living room Shield is working fine. So I got to thinking what’s going on here. I have been with this service since Players Klub and there have been many payment portals and service urls in those years. I went into Tivimate playlist settings and checked the url. The bedroom one was using a url with “vip” in it, I changed it to one with “services” in it and then i cleared the cache and force stopped the app and it worked again (note: VPN is still required).
You're the man! That fixed it for me. Thx!
Goin on two days DOWN in ‘bama. Just did a 7 day VPN trial and hooked it up to my smarters. Absolutely NOTHIN. Zilch. Nada. Its the same old wont download/refresh in. Its on their end obviously. Ive had gamemasters for five years and i never needed a ‘VPN’ to get it going. I HATE dealin with vpn’s, they’re a pain.. i couldnt POSSIBLY care less about my ‘ISP’ provider.. theyre lucky they get my internet/wifi bill money every month .. F em
Mine will not work with the smarters app but is working with siptv app. I'm in the US
So far so good over here. If you don’t mind me asking, are you in Canada?
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I was using smarters and xciptv app both were down i put on there branded app ssiptv up and running again, nothing to do with vpn.