Login issues

[tdwhite]

I have triple checked my login info and it still says that it is wrong. Any help would be greatly appreciated. I am using XCIPTV app.

 

[Crystal]

I have triple checked my login info and it still says that it is wrong. Any help would be greatly appreciated. I am using XCIPTV app.

I’ll DM you and we will troubleshoot.

 

[dmx]

Good evening, I am having login issues. Can you please assist?

 

[Crystal]

Good evening, I am having login issues. Can you please assist?

Did you get sorted or do you still need help?

 

[dmx]

I still need help

 

[Crystal]

I still need help

DM sent

 

[BobFlyer]

Crystal: I have been a long time user of the service.

Is there a new URL? If so could you please provide.
My service in NorthWest Fl is down, my service account is active. Log on I have used for some reason says check my id password and server. I.E. message is Logon failed.

Thanks B

 

[Crystal]

Crystal: I have been a long time user of the service.

Is there a new URL? If so could you please provide.
My service in NorthWest Fl is down, my service account is active. Log on I have used for some reason says check my id password and server. I.E. message is Logon failed.

Thanks B

DM sent

 

[mscarolsue]

I have triple checked my login info and it still says that it is wrong. Any help would be greatly appreciated. I am using XCIPTV app.

I am having same issues I am using XCIPTV too. I submitted a ticket and so far they responded they cannot look into my account. That is not what I asked so I replied on the billing portal with pictures of others having issues and my login screen. Hopefully they will give better customer service.

 

[Crystal]

I am having same issues I am using XCIPTV too. I submitted a ticket and so far they responded they cannot look into my account. That is not what I asked so I replied on the billing portal with pictures of others having issues and my login screen. Hopefully they will give better customer service.

I’ll DM you another server url to use

 

[BigO]

I am having connection issues as well. Has the information changed?

 

[Crystal]

I am having connection issues as well. Has the information changed?

Yes..for some people. I’ll DM you another server url to use.

 

[BigO]

Nevermind. I checked my settings. I was using an older server.

 

[Cree811]

My service is not working. Is there a new server?

 

[Crystal]

My service is not working. Is there a new server?

I’ll DM you

 

[Suddave]

Hi, also need some help with my connection. Long time user, just new here.

 

[Crystal]

Hi, also need some help with my connection. Long time user, just new here.

I’ll DM you

 

[Crystal]

@Everyone:
If you are experiencing issues with logging in..check your server url. If it has “best” in it..you need a new url. They are saying for some reason the database has dropped that server host. Feel free to DM me for another server url to use. Just click my name and “start a conversation”. I check my DM’s regularly.

 

[Aaa75]

Login issues here as well since yesterday. Also a long time member.

 

[Crystal]

Login issues here as well since yesterday. Also a long time member.

DM sent