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As @husham indicated, the new pay site is in the process of getting started, and at a minimum, overloaded, throwing some of the errors you are seeing. Some have gotten through. I cannot, and on PDT probably at a disadvantage, assuming those getting through are doing so at perhaps 2-4 AM EDT. If you've been with them even half as long as I have, you know there's a bit of a history of difficulty getting to the paywall, but it's always corrected. Likewise, I know in the past some who have lost service after politely explaining their situation after getting back on the paywall have service reinstated and can pay their bill(s). This is automatic. No one is sitting there pulling the plug on you. I can't and won't guarantee anything, I'm just a customer as well. If you rely on this service and have none, I know how frustrating that can be. No point in my telling you to be patient, because I wouldn't be. The new link @husham has sent you is the correct one, and the ONLY one, so there's no point in asking for another. I'll try to assist where and as I can. Be patient. (Oops said that again, sorry)