I think you misunderstood him. He's not received an invoice and doesn't know where to pay as they've never emailed him anything. I'm in the same boat and mine expires this weekend. At least that's what I think he's saying. I've been with them since TPK and the service has been great up until know.
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- Thread starter husham
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That's good but he quoted another guy. If you've received an invoice why don't you just pay it? Is there no longer a payment link like before? I have no idea as I've not heard a word from them and I'm on a grandfathered plan so I'm forgotten I guess.
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I replied twice and got the message "If your service expires before the portals return please submit a tick at that time for resolution" and replied tonight 630pm EST and service is still down from June 10 invoice due date. Anyone get their connection renewed / extended yet? Please help!
You guys are wasting your time. These rude a h s have taken our money happily and now won't give us any type of explanation. They had a good thing going as did we. But it's over and quite frankly they don't deserve a penny for their total lack of consideration. Screw um, move on.
Can you tell me the email address that sent that to you? I've received nothing and need to get a hold of them before the 15th. It might.just be easier to move on at this point.
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You just reply twice to ur invoice and a ticket is submitted with a "human" response
There lays the problem. I've not received an email or anything stating they changed servers. I've had zero contact since my last invoice May 15th.
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I’ll DM you
Thanks!
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They don't want your service. I got an email from them last week that they were discontinuing their service.
I found a great provider and Im not looking back. If anyone else is interested PM me. Its late tonight so if I dont respond tonight i will tomorrow.
All you can do is move on. They dropped the discord because they wanted to disconnect from part of their subs for whatever reason. So be it. If you dont want to try my guy, go on YouTube. Cablekill has hundreds of services that he reviews.
Ed209
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there wasnt any email saying they were discontinuing service, or your the only one that got it. Sounds like a cheap sales pitch here
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I really don't care what you think Ed, which is why I said go to YouTube. Unless your looking for subs of your own. I get nothing for promoting my guy. these people are stuck and need help.
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Would you be able to DM the URL and payment portal info please? I am also original $5 member via mint panel and gmaster thanks V
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I’ll DM youWould you be able to DM the URL and payment portal info please? I am also original $5 member via mint panel and gmaster thanks V
Ed209
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The payment portal isn't up yet I'll dm youditto:
Would you be able to DM the URL and payment portal info please? I am also original $5 member via mint panel and gmaster thanks C
Do they have a "full hd" section like gmaster does?
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I’ll DM you
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I could use that info as well if you don't mind.
I agree, customer support were a bit rude
if you get email response like I did, they told me that they were discontinuing service, gave me a refund then a couple days reopened my account when I asked about the service but I am getting ridiculous buffering
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