Games Masters IPTV

MikeFL said:
Look through the forums here. You can find other apps available, check Facebook groups, Reddit for other apps, if that's what you need. Do a Google search if you have to. There are a variety of things you can check, and any of them can be causing a problem.

We provide this post to assist you in troubleshooting various issues. But don't let this post stop you from asking for assistance!
It would appear that while it's true any service goes down now and then, and at times the EPG is gone, more often than not problems are on the user side and can be remedied. Quite simply there is no perfect IPTV that's up 100% of the time. We need to live with that and discern when we're having problems of our own.

There is no new server, the system is up and running well along with the EPG
1. Force stop and clear the cache on your application.
2. Restart your device. Refresh your playlist and EPG
3. Try a different application and make sure your app is updated.
4. Shut down your gateway/router/modem, whatever it is you have for several minutes, and restart.
5. If you have both 2.4 and 5g available, select 5g if you are close to the gateway, select 2.4 if you are a distance from the gateway.
6. Try an Ethernet cable to avoid interference.
7. Try an external player such as VLC or MX Player to see if one works better on live TV, as they handle audio and video codecs differently
8. Experiment changing from .ts to .m3u8 (or the other way)
9. There has been a stepped-up throttling and blocking campaign from many ISPs. Are you using a VPN? Try turning off or on or changing countries.
10. Try a different device in your home, phone, etc., do a speed test although you generally need minimum speed to function.
11. There might be a routing issue from your ISP.
12. Good chance you'll be up and running again.
13. Login and make sure your account is paid up and shows active.
14. If all else fails, open a ticket, describe your issue(s). Say please and thank you, and ask for your account to be reset if necessary.
15. There's an assumption that the server changed, or that it is changing regularly. This is not the case.
16. Check other devices in your home to ensure there is no issue with the wi-fi itself. (See #4 as a solution)
17. Make sure you are using the XC login section of the app you are using and uncheck if provided the section for VOD.
18. There may be one or more apps that produce a JSON error with XC codes. Request a DM if you need help with this.
19. Consider that if you are in the U.K. (or elsewhere), your provider may well be throttling/blocking you with or without the use of a VPN
20. You may well notice that aggressive blocking/throttling can take place at the start of major live events in the U.S., U.K., and elsewhere.
21. Try more than one app. If you only have one, you may have to reinstall it.
Click to expand...


Thank you much! Crystalblue6161

I did do a couple of steps above like: "Shut down your gateway/router/modem, whatever it is you have for several minutes, and restart"

It seemed to help a bit. Now should I use another App other than XCIPTV?
 
Lola2002 said:
Thank you much! Crystalblue6161

I did do a couple of steps above like: "Shut down your gateway/router/modem, whatever it is you have for several minutes, and restart"

It seemed to help a bit. Now should I use another App other than XCIPTV?
Click to expand...
If you have a problem that is caused by a specific app, reinstalling that app can help. In addition, people find some apps simply work better for them than others, so it can't hurt to try other apps.
 
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jpdemain said:
seems to have worked itself out thank you.
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I just went to check em' for you and realized I have em' all turned off eh'... >Laughing Out Loud< 😄 Glad you're all sorted out.
 
HereforTv said:
Hey guys I’m using xciptv and there is no sound any fixes? I tried updating and nothing worked but channels are working fine
Click to expand...
I normally do not use XCIPTV as I do not like it. But that's not the answer. - I just loaded it and it's working fine. I would suggest making sure you have the latest version. If necessary re-install the app. But, it is working for me FWIW.
 
bishlaur said:
All of a sudden lost everything. no channels just buffer.
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I can't say what was about six hours ago, but it's all good here now. As yours was the only comment, it may have been isolated to you at that time. Is it continuing?
 
Hi all. I haven't looked on this board in a long time. I'm back because the account I got from a reseller is about to expire, so I thought I'd chexk and see if GM is still NOT taking on new subscribers. (Yes, I have a back up-- but I will be bereft when my account runs down-- had GM through a ton of name changes and still the best out there. Sadly, I can;t just renew because I can't log onto the portal since I got my account from a reseller.)

So.... they still not taking new subscriber accounts?
(Are there resellers these days? If there are, if any are on here-- DM me!)
 
DylannyLondon said:
Hi all. I haven't looked on this board in a long time. I'm back because the account I got from a reseller is about to expire, so I thought I'd chexk and see if GM is still NOT taking on new subscribers. (Yes, I have a back up-- but I will be bereft when my account runs down-- had GM through a ton of name changes and still the best out there. Sadly, I can;t just renew because I can't log onto the portal since I got my account from a reseller.)

So.... they still not taking new subscriber accounts?
(Are there resellers these days? If there are, if any are on here-- DM me!)
Click to expand...
I am unaware of resellers at this time, perhaps someone will contact you if there are. If you ever had a sub with GM that expires, or expired and have no ability to log into the portal, you may be able to contact them via an email you may have had from them directly to establish a ticket and possibly start a sub that way. It's unclear to me at this time.
 
MikeFL said:
I am unaware of resellers at this time, perhaps someone will contact you if there are. If you ever had a sub with GM that expires, or expired and have no ability to log into the portal, you may be able to contact them via an email you may have had from them directly to establish a ticket and possibly start a sub that way. It's unclear to me at this time.
Click to expand...
thanks
 
I'm having a problem with various apps in different ways. I have a ticket open.

Response:
"we are curently working on an issues and will resolve it soon
Please stanbye

Thank You for your support!"
 
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