Unfortunately nothing can be done until the portal comes back upMy bill has been paid on 2/26/2023, yet my account is shown an expiration date of 2/28/2023. My service will not load. I continue to get an error message. When I attempt to go to the PDSLIVE site, the site cannot be reached.
Unfortunately nothing can be done until the portal comes back up
When it does, tou need to put in a support ticket so they can look into your account. They may have to manually fix your expiration date.
The portal is back up so you can put in a ticket now.My bill has been paid on 2/26/2023, yet my account is shown an expiration date of 2/28/2023. My service will not load. I continue to get an error message. When I attempt to go to the PDSLIVE site, the site cannot be reached.
The portal is back up so you can put in a ticket now.
You’re welcome! You should get a reply real soon.Thank you. I submitted a ticket.
Hi ,plz help what are the new url?plzI will send you a dm
DM sentHi ,plz help what are the new url?plz
Update.. I sent a request to reset my streams and my request was approved yesterday morning. Streams are working well across all platforms
No. Portals are the same address.Is there a new portal url?
Looks like the site is back up.Portal URL not working. Did it change or is it just offline? I'm trying to pay the invoice.
It was offline for me too. Just tried it again..it’s back.Portal URL not working. Did it change or is it just offline? I'm trying to pay the invoice.
I think we were both typing at the same time!Looks like the site is back up.
DM sentThere's a new URL not in the client area? If so could I get it as well, please?
DM sentCan someone send me the new URL
DM sentIf there is a new URL, please send it to me. Thank you.
No. As long as your url has the port :2086 on the end..you have the current url.is there a new url??
Getting nothing and nothings been changed, internet is working just fineNo. As long as your url has the port :2086 on the end..you have the current url.
Open a ticket on the portal you pay your bill on and tell them your credentials aren’t working.Getting nothing and nothings been changed, internet is working just fine
I’ll DM you linksTrying to get a friend signed up. Where do I send them?
If you can’t login..open a ticket on the portal you pay your bill on. It might be your credentials are no longer working. This has happened to many people..including myself.It’s been crazy last few weeeks error code 403
I’ll send you a url to try but it might be your credentials that aren’t working instead.Is there a new url? My login isn't working.
Cant seem to pay my bill because the portal is not working. Can you send me ULR to new portal? Thanks Crystal!I’ll send you a url to try but it might be your credentials that aren’t working instead.
Sorry, just tried the old portal and it worked and i was able to pay up for this month... all good now. Thanks!!~Cant seem to pay my bill because the portal is not working. Can you send me ULR to new portal? Thanks Crystal!
It works. Try adding :2086 to the end of your server url and update playlist and EPG. See if that helps.EPG hasn't worked for almost a month. Is this still broken for everyone?
This is not working for me. I have had this in place but the EPG guide does not appear. I've tried it in 3 different apps and it is not working in Sip, iPlay tv app, or Cloud stream.It works. Try adding :2086 to the end of your server url and update playlist and EPG. See if that helps.
I’ll DM youHas the service url changed? Has the website player url changed? Does anyone have these updated urls? Thanks.
I’ve received several DM’s with people having that exact same issue. You are not alone!Has anyone else noticed this? I have a pds family plan that comes with 2 connections plus an additional connection. The 2 plan connections work but I don't have the 3rd. Put in a ticket and they say the upgrade is having problems with additional connections but I don't see anyone mentioning this issue here. Trying to find out if this is just my problem or if others are also seeing this? Thanks.
If you are using an M3U..it won’t work. You have to use XTreme Codes now.This is not working for me. I have had this in place but the EPG guide does not appear. I've tried it in 3 different apps and it is not working in Sip, iPlay tv app, or Cloud stream.
What is an XTreme code? All I have is an m3u and epg url?If you are using an M3U..it won’t work. You have to use XTreme Codes now.
I’ll DM you. Check your envelope at the top of your screen for a number.What is an XTreme code? All I have is an m3u and epg url?
DM sentCan someone please send me the new URL
Sure! DM sentAlso having EPG problems.
Crystal, can you please DM me whatever it is you are sending to others. Thanks in advance