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mrgolddenboy

John
Staff member
Please when getting your free trial or subscription make sure to join our forum this will help expedite customer service and care as we our not always available to meet you and services you here
 

Hutch8891

New member
I signed up for the free trial and received an email about that. Will I be receiving another email with the login info?
 

Ed209

Active member
Staff member
by 'join our forum' do you mean download and install an app called wix???? and if so what is it called at amazon app store????? will the credentals be sent to my email with or without installing an additional app???
 

mrgolddenboy

John
Staff member
by 'join our forum' do you mean download and install an app called wix???? and if so what is it called at amazon app store????? will the credentals be sent to my email with or without installing an additional app???
Yes it's Wix thanks and the crudential will be sent to you via Wix app. You can join from our website. Not sure about Amazon
 

Ed209

Active member
Staff member
yes set it up and as spmeone else mentioned on tivimate to update epg i had to turn on vpn. but with my device chanells wouldnt load just spin with vpn on. with vpn off chanells are quite snappy
 

mrgolddenboy

John
Staff member
yes set it up and as spmeone else mentioned on tivimate to update epg i had to turn on vpn. but with my device chanells wouldnt load just spin with vpn on. with vpn off chanells are quite snappy
There's no need for vpn as we are a legitimate business and pay for our content. As we are not an IPTV company but an Ott streaming service like Netflix and Hulu sling
 

Ed209

Active member
Staff member
There's no need for vpn as we are a legitimate business and pay for our content. As we are not an IPTV company but an Ott streaming service like Netflix and Hulu sling
i understand but epg will not populate or update without vpn in tivimate. epg wont populate with alternative epg source in settings either. any suggestions?
 

mrgolddenboy

John
Staff member
4 update

thankyou for the message and yes it is always a simple process. this however doesnt work.
I have customers using it and they don't have any issues . You might want to research tivimate on the net because the software it's self is compromised as of there last updat. And there working on a new update . Also check YouTube . As the issues our on your end with the tivimate and not our services thank you
 
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