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Aurora with ATT Fiber Internet Issue

B

bratfry2445

Offline
I have recently switched my internet from Xfinity cable to ATT fiber. After allowing Aurora through the firewall with the ATT SmartHome app I obtained access to the Aurora system. Most streaming channels work fine, but some don’t work at all. The main one in question is USA Sports Marquee, some others are in the USA kids channels. All channels worked on the Xfinity internet. A similar Verizon 5G internet works for all channels. A I3 internet has the same issues as my ATT internet.

I have been in the NOKIA BGW320 505 modem/router and turned off the firewall and played with other options. I have not set it up as a pass through to another router. I have split the WI-Fi as a 5G and 2.4G with separate SSID. I have also activated the Guest 2.4G SSID.

Now the strange thing. Neither the 5G or 2.4G solve the problem. The buffer circle goes round and round using the EXO player. If I use the VLC player ( vlc is installed as an app) the buffer circle stops and the screen goes blank. If I use the Guest 2.4G SSID (in the amazon stick) all the channels work. The obvious is to use the Guest SSID but that doesn't resolve my Amazon Cube which is connected via a Ethernet cable.

Any ideas? Suggestions? Help for ATT and I3 internet provides. Its got to be in the Modem/Router somewhere right? Hey thanks for reading this and for any comments you may have.

Gary R
 
For your information

I just ran this in the morning and it showed my connection was ok.


1000572289.webp


But when I ran this speed test in the evening it showed different results.
And it tells me I am being throttled.

So run it to check your speed to see if your isp doing funny business
 
1000572407.webp

There. I just used it later and I get this.
This means I have throatling or network management and will need VPN to sort out network problems
 
husham said:
View attachment 22266

There. I just used it later and I get this.
This means I have throatling or network management and will need VPN to sort out network problems
Click to expand...
How significant a result is represented by just the Cloudflare result? I realize a great deal of traffic is routed through them, but wouldn't a drop with just them possibly indicate a localized routing bottleneck or a server-side limitation during that exact split second of the test?
 
  • Two(2) apparent solutions

  • When ATT fiber was installed, I could not log into Aurora. The log in screen kept giving me a login error. I assumed it had something to do with a blocking issue so I watched the Message Center of Smart Home Manager and found two (2) websites blocked that referenced Aurora (aurora01.com and aur121.com). I allowed access to these sites and I was able to login to Aurora. All was fine except certain streaming channels were not connecting for viewing. Experimenting with the blocked websites in the message center, I found that if I allowed a blocked 104.243.46.222 website, it opened all streaming channels on Aurora. So now all is good.

  • Now I find out I can disable the ActiveArmor function (I have the free version) using the chat option and typing in Disable ActiveArmor I did that and the bot said it is now disabled. It has been reported that ActiveArmor enables itself. We will see

  • That’s it I’m happy at moment.
  • By the way all my speed tests were around 90 average for all servers with and without activity on Aurora
 
Unfortunately
This solution is not for everyone

But I do appreciate you sharing it @bratfry2445
 
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