Hello everyone, no service since Tuesday. Invoice is paid up until March, yet says Expired. I have sent multiple tickets to support with no responses. Any suggestions on what to do. I have been with gamers for a number of years and would hate kicking them to the curb for a honest mistake.
Where Is Support ???
- Thread starter Twanone
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my working fine but got bill for 119.76 from 4,99 sent many messages never answered and not into giving that as not my mistake and idea what up ? Husham or staff my payment dur on the 19 and asking for over a week with no support
Same here you would think they could at least respond and say they are closed down or experiencing technical problems. But no response at all guess its time to find another provider if thats the way they run things. Any one know of a comparable provider higher cost is better than no tv or support.
I'm locked out to. Says account expired so I restarted connection. and now my username and password do not work. Did they do a reset of servers or something?
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Not that I'm aware of. I will ask for you
Thank you. I put in a ticket with PDS Live but nothing yet. Thank you.
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First off are you sure you paid and the account is up-to-date
Also I tried to contact them
No response so far.
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I'm sure they respond eventually. But I'm also chasing for you
Yes they went back to 3 months and automatic payment. Account says paid up.
Thank you.
I'm not a DM guy. No worries I'm sure more threads will come on if it's a large issue. And they'll get back to me eventually. Thanks for your help.
Thanks for the update. I've sent 3 emails in one ticket. It's obvious a billing issue changing over from Gamers to PDS Live and although I paid for 3 months the system still thinks it's month to month which it's never been. Crazy how something so minor can take this long to be remedied. Oh well.
I've been with them 5 years April. There is something going on that's not right. They are not responding to support tickets.
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You might want to try telegram , I had a trial which worked fine then signed up for a month and it was crap .
I'm having the same problem. Did you get it resolved?