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Back up here. Thank you again to the original poster that provided info in regards to the down time. Much appreciated
Update pdslive
- Thread starter rsantac142
- Start date
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I don't know if it's just a coincidence but at least in my case it seems this only happens on or literally right after I paid my invoice for the month.
Do you have the new url
New URL stopped working. If you can not get in, the BOT may have terminated your account.
Thanks for the update
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Subject: new url?
Posted by DIplayer . on Tuesday, February 14th, 2023 (14:43) Operator
we have had a major meltdown of 2 main panels today and all service is offline due to this. the streamteam to fix this updated at 3am cst that their panels to even start the main repair are still locked up and are trying to gain access to fix and bring service back online, they would not give me a eta as to when panel one or panel 2 would be functional again due to the point that their access to fix it is blocked. i am the only ticket support agent and have my hands full with 750 tickets and still growing but will eventually get back to you sometime today.
update: I as working in tickets have found that the BOT sporadically is not doing the scripts job so subscriptions are getting terminated when sending in tickets automatically, also noted and reported at 745am cst to the streamteam that pdslive portal has crashed and that the terminate and recreate function no longer is operational. owners and developers are aware of this but it is not a priority atm. fyi the bot may or may not terminate your account responding to tickets throughout the day.
it is best at this point to wait it out till the BOT is repaired and service is noted on your side. if your subscription becomes terminated i cannot do anything to recreate the account for you because of the BOT
Thank You for your support!
Then I will need a refund for paid subscription before this bot terminated my services showing an expiration date of 3/11/2023. I will pay to get the new services with Gamers.
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Subject: new url?
Posted by DIplayer . on Tuesday, February 14th, 2023 (14:43) Operator
we have had a major meltdown of 2 main panels today and all service is offline due to this. the streamteam to fix this updated at 3am cst that their panels to even start the main repair are still locked up and are trying to gain access to fix and bring service back online, they would not give me a eta as to when panel one or panel 2 would be functional again due to the point that their access to fix it is blocked. i am the only ticket support agent and have my hands full with 750 tickets and still growing but will eventually get back to you sometime today.
update: I as working in tickets have found that the BOT sporadically is not doing the scripts job so subscriptions are getting terminated when sending in tickets automatically, also noted and reported at 745am cst to the streamteam that pdslive portal has crashed and that the terminate and recreate function no longer is operational. owners and developers are aware of this but it is not a priority atm. fyi the bot may or may not terminate your account responding to tickets throughout the day.
it is best at this point to wait it out till the BOT is repaired and service is noted on your side. if your subscription becomes terminated i cannot do anything to recreate the account for you because of the BOT
Thank You for your support!
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For me at least it seems things are up and running again. Both the original url as well as the one that was PMed are both active and working for me. The PDSLIVE website however has been down for me since I submitted the ticket and got an auto response.
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Still down here what's the new url?
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So far i have service, come back around 1030am( LA )
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What's url u r using?
Can you dm me both url. Thank you
Try adding a new "user" with the same settings but add the :2086
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That worked for me. Thank you!