Purchased the premium for tivimate, when I go to unlock premium, next, subscription account click on account, it goes to email and password. When I type my information it cycles for ima few minutes and then says try again later. I have been trying to do this since May 30th.
Reset account
- Thread starter gbalogh
- Start date
Offline
I have seen numerous problems like this mentioned. For starters, are you using a VPN? If so turn it off for this process. I might be something else, but I gather there has been an issue with this.
Offline
Can we ask what device you are using as well? And how/where did you purchase your subscription from..TiviMate Companion or Google Play Store?
Using an Amazon fire stick , purchased Tivimate Companion from google play store
Offline
To clarify, as the stick has no access to the Playstore, did you do that from an Android phone, or through Bluestacks on a computer and Companion? Don't forget the account you created on Companion is not the same as the Google account you used to make the purchase. And again is there a VPN involved?
Offline
Try deleting the device from Companion, reinstall TiviMate, add the device back in Companion, add your playlist to TiviMate and then attempt to log into your account in TiviMate.