Refund premium

[Jumper1970]

Hello,

When can i get my refund for a premium account that is not been activated.
Because i paid for premium but it is still not working.

Please help me

 

[Crystal]

Hello,

When can i get my refund for a premium account that is not been activated.
Because i paid for premium but it is still not working.

Please help me

If it has been less than 5 days since you paid, you can just cancel it. The 1st 5 days you are on a trial. If it’s been longer than 5 days, we can try to help you get it working. We will have to know what device you purchased it for primarily and where you purchased it. If you purchased it on Google Play Store but you are trying to activate it on an Amazon device..you will have needed to purchase your premium thru TiviMate Companion instead. If that is the case, you will have to email the developer and explain to him what you did and he will be able to assist you. Here is his email address:
[email protected]