PDS Live Support Not Responding

crazed7

New member
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I have user account, billing and channel not working issues and have opened up two tickets to get support but going into three days and no response. Usually they respond or tend to the tickets in a few hours. Is the site or portal aving issues ? Should I assume they are down or ending their run? If anyone has any word on thier status, please let me know.
 
No they good, have had little issues. Tickets are late yes but the service is great. After each pay date, withing 24 hrs a ticket is responded as a closed account ticket or a new ticket created.
I disagree it’s been almost a month 4 tickets now, no service, paid invoice, not one ticket answered and followed up numerous times
 
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