No ticket response

[1mr_dlc]

I was billed twice for quarterly payments I received another bill and am getting expired message. I have submitted several tickets but never received a response. Is PSDLIVE gone? Do I need to look for new provider?

 

[MikeVanWa]

I was billed twice for quarterly payments I received another bill and am getting expired message. I have submitted several tickets but never received a response. Is PSDLIVE gone? Do I need to look for new provider?

They're not gone, but from a business standpoint, they're irresponsible. Open a new billing ticket and check it as urgent or important. I forget how they're labeled. People seem to be having success when they do that. Good luck.