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Need help won’t let me login since you already prescribed it to this item it will not let me login

Shaunville

New member
I need help I put in my email and the password To login and it takes me to the screen will you pay one year lifetime log out or exit I hit the one year and I see you already prescribed to the service which I have but it will not let me login
 

Crystalblue6161

Well-known member
Staff member
I need help I put in my email and the password To login and it takes me to the screen will you pay one year lifetime log out or exit I hit the one year and I see you already prescribed to the service which I have but it will not let me login
Does it have a forgot password link?
 

the3rooneys

New member
i subscribed to tivimates companion for 1 yr and when i tried to unlock the premium version on my firestick i received an error message "no valid order"

can someone please help?
 

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the3rooneys

New member
I’ll DM you
i received your dm. thanks for your response. however, i downloaded my tivimate companion from google play store on my android phone. i cleared the data and cache and signed in again. i do not see refresh button in my companion app. i am still having the same issue because i cannot unlock premium. please help.
 

Crystalblue6161

Well-known member
Staff member
i received your dm. thanks for your response. however, i downloaded my tivimate companion from google play store on my android phone. i cleared the data and cache and signed in again. i do not see refresh button in my companion app. i am still having the same issue because i cannot unlock premium. please help.
I DM’d you again
 

docjt95

New member
i subscribed to tivimates companion for 1 yr and when i tried to unlock the premium version on my firestick i received a message "unable to login, try again later"

can someone please help?
 

Rodger

Member
Just to not overlook the obvious 🙂 . Tivimate companion is to pay for the service . Once I paid , I went into Tivimate and unlocked the premium .
 

husham

Doctor, PHD
Staff member
Just to not overlook the obvious 🙂 . Tivimate companion is to pay for the service . Once I paid , I went into Tivimate and unlocked the premium .
Yes exactly it need subscribtion for most of tivimate featured
 

Rodger

Member
i subscribed to tivimates companion for 1 yr and when i tried to unlock the premium version on my firestick i received an error message "no valid order"

can someone please help?
I had to try several times before it worked . Tivimate does not charge your card until 5 days later . That is the free trial , so don't be very concerned about being billed 2X
 
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