John

[John Dow]

I was recently having problems to unlock my tivimate premium, which I do every year.
So it was going through with my bank. Don't know why from my end. Just kept saying payment declined. So I paid through my Vodafone mobile.
I have noticed it has taken it off my bank account and took another payment from my Vodafone payment. Thats 2 x£ 9.99 for 1 years subscription, on the 7 of April 2023.
I have contacted Vodafone they can't refund. I have contacted and emailed tivimate. They haven't responded.

 

[husham]

Hi Budd
I'm going to send you a DM for the developer of tivimate so you can reach out to him

 

[John Dow]

Hi Budd
I'm going to send you a DM for the developer of tivimate so you can reach out to him

Thank you

 

[celinedion]

It's possible that TiviMate's support team is experiencing a high volume of inquiries, which may cause delays in their responses. You can try reaching out to them again, mentioning the double payment and providing any transaction details you have.

mapquest directions​

 

[husham]

It's possible that TiviMate's support team is experiencing a high volume of inquiries, which may cause delays in their responses. You can try reaching out to them again, mentioning the double payment and providing any transaction details you have.

mapquest directions​

My personal experience. The tivimate support group. Is just one person.