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I’ve sent in two tickets on the PDS site requesting my username and password be changed for my TV service. It’s been a week on one ticket and few days on the other ticket. Is there any admin that can help?

Been trying all day to pay my sub because it is due today. The website has said all day that maintenance is being performed. Did Sapphire get shutdown? I’ve seen the maintenance error message too many times right before a shutdown.

They just shut their Discord down and no invoices are currently being generated and tickets about invoices are being closed and deleted with no reply. Does this mean they shutdown? Does anyone have any info on what’s going on?