I'm having no problem paying with cc. My problem is now I've got a new invoice 1 month after paying for 3 months. The last couple of years I only get credit for 1 month every time I pay. Usually I put in a ticket and they fix the expiration right away but nobody is answering the tickets.
I had a ticket answered for a different issue than I entered. I am still having the issue for quarterly payment only giving credit for 1 month and if they don't fix it my service shows expired after 1 month. It's usually fixed within hours but their answer was for the credit card problem which I...
I paid successfully. For the last couple of years quarterly payment customers were required to open a ticket to sync the expire dates between account and player. If I did not it would show expired in the player in one month even though I was paid for 3 months.
Will it still be necessary to send a ticket if I have quarterly payment or has that been fixed? I had to do that because the player and the account expire was different. Now the player(s) don't show expire date.
If you have a quarterly, sem-annual or annual subscription you must open a ticket asking for adjustment every time you pay an invoice.. If not the player will show expired. I do this after every invoice payment.
"For quarterly and semi-annual or annual payments you must ticket me after payment...
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