Recent content by rax369

To watch today's game: Czechia vs England it has been a real challenge. Tried everything, VPN on or off. Switching streaming channels, changing players, etc. Don't know why the service has been so unstable lately. The same happened yesterday with the other UEFA Nations League game: Belgium vs...

Having high latency or packet loss is not related to any group or channels, it's a network issue. Google for "high latency" to know more about this network problem. You can determine that by simple trying to reach a url using the "ping" command implemented in all OS. Both network issues...

The new URL is either not responding or having high latency. It's presenting a huge package lost, as I write these lines. Has anyone else noticed the same behavior on your side?

You were totally right, at 1st I tried with https:// but nothing worked, was scratching my head what I was doing wrong until I read your post. Then switched to http:// and it worked! Huge thanks for addressing that crucial correction. Wonder how many users don't know about that url correction...

Thanks for clarifying made some troubleshooting on my end to establish who was the guilty and resulted to be my ISP. Along the whole trajectory to reach the PDS server there was a high latency on one of the hosts used to reach the server. Hence that was causing the latency to reach the XC...

Anyone else having issues with the service right now? I'm expecting to be able to watch the Argentina match today @ 4K. I have tried with all the different XC URLs that support has offered as an alternative along time (have been with them since TPK times), but just some of them are responding...

You're totally right the FOX 4k channel for what I requested help here on this forum and by opening a ticket in the portal, began to work again until today. I just checked it a couple of minutes ago. Didn't know they were not replying to tickets, that sounds pretty bad. I've been also with...

Hi there, is anyone here from the support team to help us with this issue please? I know this is not the appropriate place to request support about this, but as unfortunately nobody is replying/solving issues even opening the proper ticket on the portal, I beg you for your help with this issue...

Dear husham believe when I say we really appreciate your help by keeping us up to date, about this service up and downs, issues, maintenances, etc. I repeat we really appreciate ALL YOUR HELP and efforts reporting about this service.

Has anyone else having issues when: 1) Trying to open the Portal? It's extremely slow. Like if it would be running on a modem from the 90's. 2) Also because its extremely loading slowness, once you manage to get into the payment section and it shows you your pending of payment invoice, when...

How did you manage to open a ticket when their portal was down?

❌ 2️⃣ have been with them since TPK's times, just when they started this great service. It's really a shame that after all this time, they haven't been able to solve this annoying portal issue 😔

The "auto billing" feature was removed years ago. They warned us about this. So that feature wasn't even an option along all your profile settings. If you've been "auto billed" that's pretty weird, as there haven't been a feature like that since years ago.

Just to clarify, and hopefully this will help all of you that continue asking for "the payment link". The payment portal continue to be the same, that we have used all these years ago. There isn't any new portal or link. They are currently having some technical issues, that's why we can't login...

Totally agree, knowing they have issues with their payment portal, so their customers can't even login the use of common sense, should be a "must have", on this kind of situations. The portal continues throwing all kind of errors like: 503 service unavailable, database connection issues...