Recent content by 11Dion420

I'm through the same server and others, when big events are playing, yes the servers can get overloaded, however all channels are working. Vpn is an option, does help with buffering, different players as well. Internet speed is the main essential for smoother play. Cheers

CBS locals have been adjusted for a few channels under Super Bowl LVIII category, for the mean time. It will be readjust.

💯...also been in the service for years and try to explain same issues. Being polite and respectful with the tickets will help getting a reply quicker!! Cheers

I am also a customer since then and as of now. I've had no problems with them since last maintenance, which was a while ago...Couple things I say is vpn, background apps cuz the device to lag, also the url using could be an older one( like mths or a year ago)...they do take some time to reply to...

Not sure the cause, I have been chatting with them all day so far in regards to my multiple accounts.

No they good, have had little issues. Tickets are late yes but the service is great. After each pay date, withing 24 hrs a ticket is responded as a closed account ticket or a new ticket created.

Sometimes I find replying to a previous closed account works and or creating new ticket.

Most of the time they respond between 12am-6am est. When there's numerous tickets regarding the same issues, it's prolonged. I hear ya on the situation, they will reply. Best things is when it's replied, proceed to quarterly payments and it will extend the connection period, that's what I did...

24/7s have always had some issues. Maintenance is usually done over night. There's always different ways to help, do a force stop and clear all caches to all apps. After that, reset firestick. Try deleting the apps and reinstall them. Other ways is to get VPN, that helps with interference. If...

Have you been replying to an open ticket? If so, the tickets are more delayed...myself I have opened new tickets. There's 2 options, choose the one in regards to your ticket, when submitted you will receive an email with more info and the ticket will be replied quicker. My opinion. Cheers

Yes, definitely in process in making new sales with firestick. I see your posting about care to the firestick 4k, I've been having similar issues with apps, not live tv itself. The storage is another cause of buffering, delay in plays even when storage seems low. What I've done was a factory...

Billing System is back up ATM.

Best way to go for now, they will help out big time till the others back up

At the moment no, maintenance is currently underway for BillingPortal. Patience is the key unfortunately.

Ya I see how it is, same with numerous services. It's an invoice issues at the moment, I did receive mine a few days ago and was able to pay, tickets aren't being responded to. Billing will be resolved in future, patience is needed, unfortunately.