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What’s happened to many of the ABC locals?

MikeVanWa

MikeVanWa

🏴󠁵󠁳󠁯󠁲󠁿 Mike 🏴󠁵󠁳󠁯󠁲󠁿
Staff member
Offline
A load of the USA ABC locals have a resolution of 768x432 and frame rate of 30 FPS and the picture is unwatchable.
So you have to hunt around for one that’s 1280x720 60 FPS, and even those should be 1920x1080 60 FPS. I’m sorry. This just isn’t right. I’m your biggest supporter but also have to be your biggest critic for the same reasons. Please fix these anomalies. Thank you. In the meantime I’m relegated to watching a Canadian feed I don’t like to get the resolution I deserve.
 
Hi there
Sorry to hear this.
Would really appreciate it if you could point out a specific channel name (or a few examples) so I can check it myself and look into resolving the issue.
 
Oddballs said:
Hi there
Sorry to hear this.
Would really appreciate it if you could point out a specific channel name (or a few examples) so I can check it myself and look into resolving the issue.
Click to expand...
TBH, I think I'll just not bother to comment anymore and spend all this time trying to help you by bringing these issues to your attention, and then now having to go through the myriad of ABC channels to prove a point, but here goes. 768x432 unwatchable, I'll probably miss some: AK Fairbanks, AK Juneau, AL Birmingham, AL Dothan, AL Huntsville, AL Montgomery, AR Fort Smith ... and on and on, I won't go through them all. And the only two I care about: OR-Portland, FL Miami. ----> The NHL CA: Sportsnet is perfect, however. I'll leave that one to the Canadians.
 
Hi there:(
I'm sorry to hear that.
Generally speaking We have been aware of this issue for quite some time, many many months now.

We are looking into resolving this and I reported that a while back ;)

In the meantime the team feels we can try to maybe improve it but no guarantee for long term until we resolve this for sure ;)
 
Oddballs said:
Hi there:(
I'm sorry to hear that.
Generally speaking We have been aware of this issue for quite some time, many many months now.

We are looking into resolving this and I reported that a while back ;)

In the meantime the team feels we can try to maybe improve it but no guarantee for long term until we resolve this for sure ;)
Click to expand...
To be clear, the issue is cause by direct TV channels. So we had to stop using them and now we are using 3rd party channels and will need to report to our 3rd party company about this ;)
 
I was aware of the DirecTV issue, but not aware that the problem would carry forward with so many disappointing connections. Personally, and I doubt you would want to disagree with me, if a customer expects full HD as promoted, then that's what they shall have.
I will no longer provide any postings of connectivity issues, with the exception of channels that simply will not connect. And I hope the overall quality can improve in time. I have heavily promoted your service to many people who have signed on, and now they look to me for why the service doesn't meet their expectations. I have tried to give you as much assistance here as possible and am perhaps your biggest supporter, but at the same time when something isn't as expected, I've mentioned it. No longer. I have other things to do. Mobus is not my job.
 
MikePDX said:
I was aware of the DirecTV issue, but not aware that the problem would carry forward with so many disappointing connections. Personally, and I doubt you would want to disagree with me, if a customer expects full HD as promoted, then that's what they shall have.
I will no longer provide any postings of connectivity issues, with the exception of channels that simply will not connect. And I hope the overall quality can improve in time. I have heavily promoted your service to many people who have signed on, and now they look to me for why the service doesn't meet their expectations. I have tried to give you as much assistance here as possible and am perhaps your biggest supporter, but at the same time when something isn't as expected, I've mentioned it. No longer. I have other things to do. Mobus is not my job.
Click to expand...
Hi there @MikePDX ;)
MOBUS really do thank you for all you have and MOBUS have awarded you always and supported your efforts in helping, as evendently in given you major discount on the amount of connection you have with MOBUS ;)
Mobus always rewarded your efforts with out any complaints as you know ;)
MOBUS really do appreciate all that you have done and really enjoyed your efforts.
MOBUS regret you are upset and assure you we will fix this and always will try to help you in future and help others too as usual.

In any case, MOBUS will always continue to help you ;) and don't worry we appreciate your support and will continue to help you future ;)
 
At the end of the day, all anyone wants is a stable and reliable service. Doesn't matter if they got a few months of service and connection that cost you nothing. I don't need it, and I don't work cheap anyway. Let's just forget it all. I'm pretty much done with this.
 
MikePDX said:
At the end of the day, all anyone wants is a stable and reliable service. Doesn't matter if they got a few months of service and connection that cost you nothing. I don't need it, and I don't work cheap anyway. Let's just forget it all. I'm pretty much done with this.
Click to expand...
No worries.
We still appreciate it and thank you for all your help ;)
 
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