Tivimates Account expired after two weeks

[drewlrb]

I registered for a Tivimates premium account (annual), it expired after one week. How do I get it activated?

 

[Crystal]

I registered for a Tivimates premium account (annual), it expired after one week. How do I get it activated?

Did you purchase a subscription on Google Play Store? Did you have a method of payment on file that is current? The 1st 5 days are a trial period. After that..your actual subscription begins. If your method of payment had an issue, your subscription won’t go past your trial. If you were charged and your method of payment was successful, your subscription would be active. Check your subscriptions in the Google Play Store and see what it says. Then verify that your payment went thru. You should have gotten a receipt from Google Play Store.