Tivimate and Formuler z10 pro

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Anybody else having issues running Tivimate on a Formuler Z10 pro box?
I'm encountering buffering all the time yet with the same set up and same supplier I'm getting no such issues with a box that was a third cheaper.
I contacted Formuler but got no real help
 
I thought you did a factory reset and it was working?
 
Yes did a factory reset and it worked for a few hours but since then I cannot watch without buffering every few mins
 
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