Record issues

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Hello guys I don't know if this has been covered or not and I can't find anything on it I have a formula z8 box with an external hard drive and I have tried a USB stick I have tried formatting NTFS FAT32 and in tivimate when I try to select the external hard drive or USB stick to record it says failed to switch folder I tried the newest version I tried signing up for a premium membership I tried factory reset and everything it will not select the external hard drive to record on does anybody have any recommendations or something else to try? Also isn't there a way to rewind live TV if you miss something I don't think you need to catch up to do this I know you can do this on my TV online2
 
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