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PDS Payment Mess

Y

Ynott

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I was finally able to log on to website and pay my bill earlier this week. It said I had to use a CC and minimum amount was more than my monthly bill but I pay it anyway and receive receipt.

I log on today and site says not only that I still owe but there's no record of my overpayment. I get another email saying I need to enter CC info again even though I did that last time. What gives? Bugs in new system?
 
Is the server down? I was finally able to log in, but nothing is working once I enter the site. Has there been any updates or is there a fix in the works?
 
Ynott said:
I was finally able to log on to website and pay my bill earlier this week. It said I had to use a CC and minimum amount was more than my monthly bill but I pay it anyway and receive receipt.

I log on today and site says not only that I still owe but there's no record of my overpayment. I get another email saying I need to enter CC info again even though I did that last time. What gives? Bugs in new system?
Click to expand...
I had a nightmare of a time as well. The site is so slow, it takes like 4 minutes for every separate page to load. Anyway don't fall for that "add funds" BS. It's seems they would like you to add bulk funds up to $300 (but there is a disclaimer that there are no refunds). You can still pay for just your invoice by showing invoices and clicking the one that is due.
 
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