No invoice to pay, service shut off

E

Eddy5099

New member
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Good evening,

I went to pay my invoice which is always due on the 15th. It was not there and my service shut off anyway. Is this a glitch or is there just a delay? Please help thank you!
 
Usually you get an invoice a week in advance. Normally If I hadn't received one a few days before expiration, I would submit a ticket through customer service. I did receive mine for this month, so it could be just a glitch. I would contact customer service and explain that you didn't receive your invoice. In the future, always be aware of that day which your account expires so you are on top of it days before and can submit a ticket explaining the problem, preventing the shutoff.
 
So my service isn't shut off....I still haven't received an invoice. Most of my US channels just give me the Beach. I feel like this is a bad sign...
 
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